14
Additional Info
Problem Solution
I can’t get the remote to pair with 
my device
•TVsandotherdevicesmaypoweroffdifferently.Make
sure you know how yours powers off so you can press 
theappropriatekeyatthecorrecttime.Otherwise,the
remote will not pair with the device and you will have to 
try again.
•Tryallthe3digital-devicecodeonebyoneunderthe
same brand until all or most keys work properly. 
•Writedownallthecodenumbersthatworkwithyour
device, then try each until you find the best code.
The device recognized a code, but 
not all features work
• After testing and confirming the first recognized code 
and the features do not work as expected, start the 
search again to find a more compatible code.
• When searching for a more compatible code, the 
device will power off/on each time it recognizes a code. 
Ignore unwanted codes by waiting for the device to 
power off/on the second (or third, fourth, etc.) time, 
before pressing a button to confirm the code.
• Try all the 3 digital-device code one by one under the 
same brand until all or most keys work properly. 
• Write down all the code numbers that work with your 
device, choose the best code as your set up code.