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Troubleshooting
Possible Reasons & Solutions
Cannot turn on
instrument after
charging the
battery
Reason: Defective charging circuit. Defective battery.
Solution: Replace battery pack or charger. Try another charger or
battery.
Solution: Call Technical Support at +1 408-952-8461 or toll-
free at +1 888-723-4800
Reason: Buzzer disabled.
Bad buzzer.
Solution: Check that buzzer is not turned off in Programming
Menu.
Call authorized service center.
Pump failed
message. Pump
alarm.
Reasons: Inlet probe blocked. Instrument directly connected to
a gas outlet with the gas valve turned off. External
filter sucked in water. External filter too dirty. Water
condensed along the inlet probe. Bad pump or pump
circuit.
Solutions: Remove the blocking objects and then press [Y/+]
key to reset the pump alarm. Replace contaminated
external filter. Be careful not to allow water
condensation inside the unit. Replace the pump.
The list of replacement parts is available online at www.raesystems.com.
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