Rawrr Mantis - 12.Warranty Period Policy

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12.Warranty Period Policy
Rawrr All-Terrain Electric Motorcycle After-Sales Service
To better protect your rights, please keep this manual safe. Upon purchase, please inspect and test
the vehicle on-site, and request the salesperson to provide correct usage instructions and
maintenance guidelines. Please ensure you have valid receipts, warranty cards, maintenance address,
contact phone numbers, and other relevant information.
If you encounter any quality issues while using this vehicle, you can visit our authorized service
center with the purchase invoice and warranty card for maintenance and servicing. Specific
warranty coverage for non-human factors is as follows:
No.
Component
Fault Factor
Warranty
Period
Remarks
1
Motor
Brushless Motor
Wire group
damage
12 months
Excluding
human-caused
factors (The motor
must remain in its
original
packaging)
Excluding
human-caused
factors (The motor
must remain in its
original packaging)
inability to
operate
normally
2
Battery
Lithium-ion Battery
(Ternary)
Capacity less
than 60%
12 months
Excluding
human-caused
factors
3
Electrical
Parts
Controller, Charger
Fault
irreparable
12 months
Excluding
human-caused
factors; product
must remain in its
original condition
Instrument panel,
Throttle, Main
harness
Fault
irreparable
12 months
Function switches,
power locks, horns,
converters, other
wiring harnesses
Fault
irreparable
12 months
4
Structural
Components
Entire vehicle, Rear
shock absorber
Breakage or
shock absorber
failure
12 months
Excluding
human-caused
factors (excluding
brake pads)
Front shock
absorber
Shock
absorber
failure
6 months
Front shock
absorber
Performance
failure
6 months
Brakes
Oil leakage or
ineffective
braking
6 months