Reclaim v1 User Manual

Owners/Installation Manual – Controller v1.1 | Reclaim Energy
RECLAIMENERGY.COM.AU
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SECTION
6
Should the heat pump unit go into fault mode, it will generate a fault code which this module will display. The Fault LED
will turn on, and one of the error code categories on Table 10 will be displayed. It is noticeable that each error code on the
external controller has been synced with a corresponding fault condition on the heat pump PCB board where more details
can be obtained on the heat pump PCB display. When an error is showing on the external controller, the piping cover on
the left side of heat pump needs to be removed in order to get access to the heat pump PCB display.
ERROR CODE DESCRIPTION
Eg-1
Heat Pump Sensor error (not the controller sensor)
Eg-2
Compressor error or Refrigerant shortage
Eg-3
PCB error – heat pump PCB faulty
Eg-4
Circulation failure
Eg-5
Pump error
Eg-6
Fan Motor error
Eg-7
Discharge temperature error. Refer to heat pump manual for further information on the above.
Eg-8
Tank Temperature sensor not detected (open circuit)
Eg-9
Tank Temperature sensor fault (short circuit)
Note: Temperature control mode is disabled for Eg-8 and Eg-9 faults, however boost mode
is still operational.
Eg-10
Tank has not heated to 59ºC in the last 24 hours. This error will clear if the boost button is
pressed or the tank heats to 59ºC or more
This error will only appear 24 hours after any of these actions:
• The last sensor reading of 59ºC (or more), resets the timer every time this temperature
is measured
• Boost button is pressed
• There was a power up sequence
This is a good way of alerting the user if the heat pump is not heating properly
1 If tank is cold and no hot water available at taps
after a consecutive 24-hour cycle and no error
codes on display, this is a symptom for a faulty RJ45
PATCH cable. The connections for this cable should
be checked at its two ends (on the controller and on
the heat pump PCB board) or replaced before
conducting more diagnosing.
2 Temperature control mode is disabled for Eg-8 and
Eg-9 faults, however boost mode is still operational.
3 Eg-8 and Eg-9 faults have a fi xed 3 second time
delay for both fault on and fault off occurrences.
Details of error codes and the procedure of
trouble-shooting is summarized in Table 11.
ONLY a licensed installer should conduct the
troubleshooting process per instructions given
in the “Service Manual”.
IMPORTANT
HEAT PUMP FAULTS
9

Reclaim v1 Specifications

General

Brand	Reclaim
Model	v1
Category	Controller
Language	English