What to do if my RedLeaf Security Camera does not take images or record videos?
If your RedLeaf Security Camera isn't recording, it might be due to a full or improperly formatted SD card. If the SD card is full, transfer the files to your computer or delete some in Replay Mode. If the SD card is not formatted properly, format it again or use a new one.
What to do if my RedLeaf RD3019Pro shows “SD card Error”?
If your RedLeaf Security Camera displays an “SD card Error”, ensure that the SD card is with class 10 standard or higher. Format the SD card using the camera for the first time.
Why my RedLeaf Security Camera will not turn on?
If your RedLeaf Security Camera doesn't turn on, check if the batteries are installed correctly. Also, check if the battery capacity is low or exhausted. If so, replace them with new batteries.
What to do if the image is not clear on my RedLeaf RD3019Pro?
If the image from your RedLeaf Security Camera is not clear, make sure you've removed the protective films on the IR LEDs and lens. Also, check to ensure that the lens is not dirty.
What to do if videos are choppy or jumpy when played on a computer from my RedLeaf RD3019Pro Security Camera?
If videos from your RedLeaf Security Camera are choppy or jumpy when played on a computer, ensure that the computer system requirements are met. Also, ensure the MP4 format video clip can be played on your computer.
Why does my RedLeaf RD3019Pro Security Camera turn off automatically?
Your RedLeaf Security Camera might turn off automatically if the battery capacity is less than 1%. If so, try changing to new batteries for outdoor use or connect an AC adapter for indoor use.
How to reset RedLeaf RD3019Pro Security Camera if it can not turn off?
If your RedLeaf Security Camera cannot be turned off, remove all the batteries to reset the camera.
What to do if I forget the password for my RedLeaf RD3019Pro?
If you forget the password for your RedLeaf Security Camera, enter the word “OPEN”.
What to do if I forget the WiFi password for my RedLeaf RD3019Pro Security Camera?
If you forget the WiFi password for your RedLeaf Security Camera, default setting the camera, then the password is “12345678”.
Why the phone couldn’t connect WiFi to my RedLeaf RD3019Pro Security Camera?
To connect your phone via WiFi to the RedLeaf Security Camera, check if the WiFi password is correct.
Camera's intended private use and hazards for children/limited abilities.
Warnings regarding electrical hazards, liquids, and fire risks.
Overview of the wildlife and surveillance camera's purpose and sensor technology.
Lists 30MP photo, 4K video, WiFi, IP66 rating, and wide detection angle.
Instructions on how to open and close the camera body, including padlock fixing.
Steps for inserting 8 AA batteries into the camera's battery compartment.
Steps for inserting an SD/SDHC memory card into the camera's memory card slot.
Explanation of the OFF, SETUP, and ON modes for camera operation.
Details the functions of the camera's operating buttons in standby and replay modes.
Instructions on how to enter SETUP mode and navigate the menu system.
Configuring Mode, PIR Interval, PIR Sensitivity, and Time Lapse.
Options for Image Size, Resolution, Picture Number, Shutter Speed, Video Length.
Guide to installing the "Hunting Camera 4K" app and connecting via Bluetooth.
Steps to enable and connect to the camera's WiFi hotspot.
Explanation of icons and functions within the mobile application.
Details on photo resolution, screen, lens, triggering time, and video resolutions.
Specs for audio, WiFi, Bluetooth, night vision, power supply, and standby time.
Solutions for camera not turning on or showing "SD card Error".
Troubleshooting choppy videos and unclear images.
Resolving WiFi connection failures and forgotten passwords.
General| Weather Resistance | IP66 |
|---|---|
| Night Vision | Up to 30m |
| Power Supply | DC 12V |
| Operating Temperature | -20°C to 60°C |
| Storage | MicroSD card |
| Motion Detection | Yes |
| Connectivity | Wi-Fi |
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