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Redroad G10 - Warranty Certificate; Warranty Period Details; Warranty Principles and Exclusions

Redroad G10
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21
Warranty Card
Warranty Period
Model
Warranty Period
User Name
Vacuum-mop (Month/Day/Year)
Name
Address
Name
Address
Seal
Product Series Warranty Period
Vacuum-mop 1 Year
Battery 6 months
Self-cleaning station and Power cord
6 months
Non-warranty Regulations
Store where you
purchased the product
Thanks for purchasing our smart robot self-cleaning vacuum mop! In
order to guarantee your rights and interests, Customer Service hereby
promises you standard services and is always ready to serve you
whenever you need.
1.Please keep your Warranty Card properly.
2. When the product you purchased needs service, please complete
the warranty information table and make sure your handwriting is clear
and legible.
3.To enjoy our after-sales services, please present your Warranty Card
and relevant purchase information. If the product is purchased online,
please provide your account on the platform where you purchased the
product so that you can enjoy relevant after-sales services.
4.You can call our after-sales service hotline.
Consumables: Main brush, Side brush,
Dust brush, Filter, Mop and Dirty water
filter, etc.
1.If the product has any quality problem other than those due to man-made
damage or unauthorized disassembly or repair, you may have it replaced at
the store where you purchased the product within 7 days from the date of
purchase.
2.The product is entitled to free service within the warranty period.
3.The following situations will void the warranty, but we can provide charged
services for which the accessory and labor costs will be on your own account.
• Man-made damage, including damage caused by use in abnormal
operating environments or without observing the Instruction Manual.
• User's unauthorized disassembly, repair or modification of the product, or
repair by a person not from our service department.
• Damage caused by force majeure events (e.g., fire, earthquake, lightning
stroke).
• Absence of the Warranty Card or any valid certificate of purchase, and no
other means to verify user's information.
• Failure to check and verify the date of purchase.
Warranty Principles
Note: This guarantees basic maintenance services. The warranty period for
any promotional product is subject to the actual situation.

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