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Reefe VSRM Series - User Manual

Reefe VSRM Series
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Page | 1 Ascento 37 Export St Lytton QLD PH: 1800 807 604 | VSRM Inverter Contant Pressure Pumps | V2016.12
REEFE VSRM Inverter Constant Pressure System
Variable Speed REEFE Multi-Stage Pump
USER MANUAL
Read this manual carefully before installation, and also refer to
the diagrammatic installation guide provided separately. If you
don’t have this guide, please email sales@ascento.com.au and
request a copy.
REEFE® VSRM Series Pumps use the latest VVVF (Variable Voltage
and Variable Frequency) AC frequency speed regulation
technology. Combined with pressure sensing technology through
measuring of real-time system pressure, this allows the controller
to automatically adjust the motor speed and maintain a constant outlet pressure. They are very efficient, easy to
install and have user friendly interface controls for quick setup. No programming is required, simply set your desired
operating pressure and press RUN…let the controller save you money on your operating costs.
CONTENTS
1. Features & Application
2. Safety Notice
3. Installation and Operating Instructions
4. Maintenance
5. Trouble Shooting
6. Dimensions and Technical Data
7. Warranty
1. Features & Application
1.1 Product Features
VSRM series inverter constant pressure water supply system uses the latest VVVF (Variable Voltage and Variable
Frequency) AC Frequency speed regulation technology, combined with pressure sensing technology, through
measuring of real-time system pressure, to automatically adjust the motor speed, to keep the outlet pressure
constant.
1.2 Applications
1.2.1 Clean water supply for commercial and domestic use, with flooded suction. Not to be used for liquids other
than clean fresh water. Not suitable for saltwater. Not suitable for suction lift (drawing up from an underground

Questions and Answers

  • D
    Dr. Brenda JenningsAug 14, 2025
    What to do if my Reefe Water Pump light flashes 'Failure'?
    • J
      Jennifer MercerAug 14, 2025
      If the light on your Reefe Water Pump is flashing 'Failure', check your water supply. Is the tank empty? Does the suction pipe have an airlock in it? Is the Y-Strainer or Prefilter clogged?
  • Z
    Zachary DorseyAug 17, 2025
    Why does my Reefe VSRM run but not deliver water?
    • J
      James JonesAug 17, 2025
      If your Reefe Water Pump runs but doesn't deliver water, here are some possible causes and solutions: * The check valve might be installed backwards. If you are qualified, disconnect the pump from the power supply and disassemble it for cleaning. Otherwise, consult a pump technician. * The discharge shut-off valve (if one is installed) may be closed. Re-prime the pump by turning the power off, then removing the screw above the inlet, and allow the tank water to push the air out. * The pump may be air-locked. Re-fit the plug, turn the power back on and test. * The vertical pumping distance may be too high. Reduce the distance or upgrade to a larger pump.
  • M
    Mary MurphyAug 21, 2025
    How to fix a Reefe Water Pump that is not pumping properly?
    • C
      Carl BurnsAug 21, 2025
      If your Reefe Water Pump isn't pumping properly, consider the following: * The head might be too high, or the pump might be underspecified. Check the specifications. * The water level might be too low. Check the water levels. * There might be a loss of prime. Check the water level in the tank and re-prime the pump. * There might be a leakage of inlet (suction) pipe. Check the inlet pipe to ensure it's not taking in air, and check all joints. * The inlet pipe may have rises and falls (dips). Fix the suction pipe so it is perfectly straight and level, or slightly falls all the way to the pump.
  • L
    lisamolinaAug 25, 2025
    What to do if Reefe VSRM runs but delivers only a small amount of water?
    • C
      Christina CannonAug 25, 2025
      If your Reefe Water Pump runs but delivers only a small amount of water, consider these possibilities: * The pump may be air-locked. Start and stop it several times, with 2 minutes between each attempt. * The vertical pumping distance may be too high. Reduce the distance or upgrade to a larger pump. * The Y-Strainer or Pre-Filter may be clogged. Clean or replace it. * The foot valve may be blocked. Clean or replace the foot valve (if fitted). * The water level may be too low. Check the suction and water levels. * The impeller or volute openings may be damaged or fully or partially clogged. Disconnect from the power supply, and if you are competent to do so, disassemble pump and clean.
  • K
    kstrongSep 1, 2025
    What causes a Reefe Water Pump to run constantly or when no taps are in use?
    • R
      Robert GonzalezSep 1, 2025
      If your Reefe Water Pump runs constantly or when no taps are in use, it could be due to a leak in the pipework, leaking toilet cisterns, or an underground pipe leak (indicated by wet soil, muddy conditions, or grass growing well!). Contact your dealer for service, or contact us.
  • D
    Donald MccallSep 5, 2025
    What causes my Reefe VSRM fuse to blow or circuit breaker to trip when starting?
    • M
      Max BurkeSep 5, 2025
      If the fuse blows or the circuit breaker trips when your Reefe Water Pump starts, it could be due to: * The fuse size or circuit breaker may be too small. Have this checked by a licensed electrician. * The impeller or volute opening may be fully or partially clogged. Disconnect from the power supply, and if you are competent to do so, disassemble the pump and clean. * The motor may be defective. Have it checked by a qualified technician.
  • E
    elizabethcoleSep 9, 2025
    Why does my Reefe VSRM motor run for a short time, then stop?
    • T
      Terri ButlerSep 9, 2025
      If your Reefe Water Pump motor runs for a short time and then stops, it could be due to: * The impeller or volute opening being fully or partially clogged. Disconnect from the power supply, and if you are competent to do so, disassemble the pump and clean. * The motor overheating. Ensure there is good ventilation for the motor.
  • G
    Gary MorganNov 27, 2025
    Why won't my Reefe VSRM run?
    • B
      Bruce KnightDec 1, 2025
      If your Reefe Water Pump won't run, consider these potential causes: * The circuit breaker or safety switch might be off, or a fuse might have blown. Top up or use an alternative supply. * The water level in the tank might be too low. Contact a licensed electrician to rectify. * Electrical components may have been flooded. Isolate power at the main switch, remove the plug, and allow it to dry. Only plug it back in if it is safe to do so. If the problem continues, contact a licensed electrician to check the cause. * The pump plug might not be connected properly or has been flooded or wet. Turn it off and wait 30 minutes for it to cool down, then turn it on again. If the overload switch activates again, have a licensed electrician investigate why this has occurred before turning it ...

Summary

1. Features & Application

1.1 Product Features

Details VVVF AC frequency speed regulation and pressure sensing technology for automatic motor speed adjustment.

1.2 Applications

Covers clean water supply for commercial/domestic use and restrictions on other liquid types.

2. Safety Notice

2.1 Notice

Emphasizes reading the manual, paying attention to warnings, and warranty conditions.

2.2 Pre-use Check

Instructs users to check the model, type, and for any damage before connecting.

2.3 Environmental Conditions

Outlines requirements for installation location, ventilation, temperature, and protection from elements.

2.4 Additional safety warnings

General Safety Warnings and Precautions

Covers crucial warnings about power supply, hazardous areas, liquid types, and potential damage from misuse.

3. Installation and Operation Instruction

3.1 Mandatory Installation Requirements

Details essential requirements like check-valves, barrel-unions, and pressure setting adjustments.

3.2 Pipe Size and Pressure Impact

Explains how pipe size affects discharge pressure and pump power consumption.

3.3 Pressure Setting Considerations

Advises setting pressure optimally to avoid continuous running and wasted power.

3.4-3.6 Important Notes

3.4 Townwater Booster System Setup

Details setup for townwater booster applications, advising contact for diagrams.

3.5 Rainwater Tank System Float Switch

Covers float switch installation for rainwater backup systems to prevent dry running.

3.6 Continuous Pump Running Causes

Identifies causes of continuous pump running like leaks or high-pressure settings.

3.7 Component Diagram and Installation

Provides a component list and general installation guidelines, referencing a separate manual.

3.8 Wiring Diagram and Instruction

Electrician Wiring Instructions

Provides safety and connection instructions for licensed electricians regarding wiring.

3.9 Operating Instructions

3.9.1 Check before Operation

Details pre-operation checks for electrical/plumbing compliance, firm fixing, and environment suitability.

3.9.2 Button and Function Instruction

Explains the functions of each button and indicator light on the pump's control panel.

4. Maintenance

4.1 Monthly Maintenance Checks

Details monthly checks for the Y-Strainer, pump cleanliness, and pipework leaks.

4.2 Pump Repairs and Reduced Pressure

Specifies that repairs require qualified persons and genuine parts, and how to address reduced pressure.

4.4 Frequent Starting or Not Stopping

Addresses issues of frequent pump starts or continuous running, often caused by leaks.

4.5 Long Term Storage and Capacitor Check

Advises on disconnecting power, draining, and replacing capacitors for long-term non-use.

5. TROUBLESHOOTING

Fault Codes

Lists and explains various fault codes displayed by the VSRM system and their resolution.

Other Problems & Possible Causes

Covers common issues like light flashes, pump not running, or no water delivery.

5.6 Small Water Amount Delivery

Addresses issues where the pump runs but delivers only a small amount of water.

5.7 Fuse or Circuit Breaker Tripping

Addresses issues with fuse/breaker tripping, possibly due to incorrect size or impeller clogging.

5.8 Motor Runs Briefly Then Stops

Covers motor stopping after short operation, potentially due to clogging or overheating.

6. Dimensions and Technical Data

6.1 Product Specifications

Details pump dimensions and technical data including power, head, flow, and pressure ranges.

6.2 Exploded View

Presents an exploded view of the pump components with their respective numbers.

ELECTRICAL PRECAUTIONS

WARRANTY RECORD

Provides fields for recording purchaser, purchase date, and pump details for warranty purposes.

INSTALLATION CHECKLIST

Installer Checklist Items for Warranty

Lists specific checks for installers to ensure proper setup for warranty validation.

3 YEAR WARRANTY CONDITIONS

Warranty Exclusions and Limitations

Details conditions that void the warranty, including misuse, unauthorized modifications, and non-compliance.

Reefe VSRM Series Specifications

General IconGeneral
ModelVSRM Series
CategoryWater Pump
TypeSubmersible
Power SourceElectric
Max Flow RateVaries by model
Max HeadVaries by model
Inlet/Outlet SizeVaries by model
Motor PowerVaries by model

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