Reese 19311 - User Manual

Gooseneck Ball Periodic Maintenance Instructions
The gooseneck ball should be stored when not in use. Periodically monitor the product for any
change in gooseneck ball handle pull force or ball bearing function.
Maintenance (Each Use):
1) Using a shop rag, remove any dirt, buildup, or debris from the gooseneck ball. Main locations
shown in Figure 4.
2) Using the gooseneck ball grease point shown in Figure 1,
spray White Lithium grease.
3) Remove from Hitch when not in use.
Elite Pop-In Gooseneck Ball
Use & Maintenance Instructions
Part Number(s):
19311, 19314, 19315
©2018 Horizon Global America Inc.
Page 1 of 2 19311N 11/26/18 Rev. B
READ ALL INSTRUCTIONS BEFORE STARTING THE INSTALLATION OR USE
WARNING:Under no circumstances do we recommend exceeding the towing vehicle manufacturers recommended vehicles towing capacity.
Failure to follow instructions for installation and use may cause property damage, injury or death.
Note: For any questions, please
- Scan QR code
- Visit www.reeseprod.com/qr-product.aspx
- Or call Technical Service at: 1-800-632-3290
Figure 1
Figure 2
Gooseneck Ball Installation Instructions
1) Move handle to unlocked position shown in Figure 1, and insert Gooseneck ball into receiver opening.
2) Rotate handle to locked position as shown in Figure 2 & 3. Handle should drop below the top surface of
the gooseneck ball.
Note: If handle does not fully seat, the gooseneck ball is not fully engaged - DO NOT TOW.
Remove ball and inspect both ball and receiver for any damage, dirt or debris. If there is
damage DO NOT TOW. If there is any dirt/debris, clean as instructed below, then repeat
steps 1 & 2 above.
Figure 3
(Side View)
Handle shall not protrude above
top surface when installed
Remove all
dirt & debris
Figure 4
Grease
Points
NOT FOR USE WITH GM FACTORY INSTALLED RAIL SYSTEMS

Summary

Gooseneck Ball Installation Instructions

Step 1: Insert Ball into Receiver

Move handle to unlocked position, then insert gooseneck ball into receiver opening.

Step 2: Lock Ball and Verify Seating

Rotate handle to locked position, ensuring it drops below the top surface of the ball.

Gooseneck Ball Periodic Maintenance

Cleaning and Debris Removal

Using a shop rag, remove dirt, buildup, or debris from the gooseneck ball.

Lubrication with White Lithium Grease

Apply White Lithium grease to the gooseneck ball grease point.

Storage When Not in Use

Remove the gooseneck ball from the hitch when it is not in use.

Limited Lifetime Warranty

Warranty Coverage and Duration

Product is free from material defects for a lifetime, excluding normal wear and tear.

Exclusions from Warranty Coverage

Covers abuse, neglect, misuse, improper installation, or alterations by others.

Purchasers Warranty Claim Process

Contact Horizon Global with model number, retain receipt, and be responsible for return shipping.

Remedy and Liability Limitations

Product replacement is the sole remedy; no liability for labor or consequential damages.

Assumption of Risk for Product Use

Use the product only for specified purposes; other uses are at your own risk.

Governing Law and Jurisdiction

Warranty governed by Michigan law, with jurisdiction in Oakland County courts.

Reese 19311 Specifications

General

Brand	Reese
Model Number	19311
Category	Automobile Accessories
Hitch Class	Class III
Material	Steel
Finish	Black Powder Coat
Product Type	Ball Mount
Hitch Shank Size	2 inches
Compatibility	2-inch Receiver