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SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR
WILL PROVIDE ONLY A REPLACEMENT WATER
HEATER OR PART THEREOF. THE OWNER IS
RESPONSIBLE FOR ALL OTHER COSTS. Such costs
may include but are not limited to:
a. Labor charges for service, removal, or reinstallation of
the water heater or part thereof.
b. Shipping and delivery charges for forwarding the new
water heater or replacement part from the nearest
distributor and returning the claimed defective heater
or part to such distributor.
c. All cost necessary or incidental for handling and
administrative charges, and for any materials and/or
permits required for installation of the replacement
heater or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of
merchantability imposed on the sale of this heater under
state law are limited to one year duration for the heater or
any of its parts. Some states do not allow limitations on
how long an implied warranty lasts, so the above limitations
may not apply to you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated by
contacting:
Reliance Water Heaters
500 Lindahl Parkway
Ashland City, Tennessee 37015
Phone: 1.800.365.4054
Replacement Parts may be ordered through authorized
servicers or retailers or by contacting.
Reliance Water Heaters
500 Lindahl Parkway
Ashland City, Tennessee 37015
Phone: 1.800.821.2017
The warrantor will only honor replacement with identical
or similar water heater or parts thereof which are
manufactured or distributed by the warrantor.
DISCLAIMERS
NO EXPRESSED WARRANTY HAS BEEN OR WILL BE
MADE IN BEHALF OF THE WARRANTOR WITH
RESPECT TO THE MERCHANTABILITY OF THE
HEATER OR THE INSTALLATION, OPERATION, REPAIR
OR REPLACEMENT OF THE HEATER OR PARTS. THE
WARRANTOR SHALL NOT BE RESPONSIBLE FOR
WATER DAMAGE, LOSS OF USE OF THE UNIT,
INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL
PROPERTY, OR OTHER CONSEQUENTIAL DAMAGE.
THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE
OF THIS WARRANTY OR OTHERWISE FOR DAMAGE
TO ANY PERSONS OR PROPERTY, WHETHER
DIRECT OR INDIRECT, AND WHETHER ARISING IN
CONTRACT OR IN TORT.
Should governmental regulations or industry standards
prohibit the Manufacturer from furnishing a comparable
model replacement under this warranty, the Owner will be
furnished with the closest comparable water heater
meeting the then current governmental regulations and
industry standards. A supplementary fee may be assessed
to cover the additional cost associated with the changes
made to meet applicable regulations and standards.
IMPORTANT INFORMATION
Model Number
Serial Number
INSTALLATION INFORMATION
Date Installed
Company’s Name
Street or P.O. Box
City, State, and Zip Code
Phone Number
Plumber’s Name
500 Lindahl Parkway
Ashland City, TN 37015
website: www.reliancewaterheaters.com
phone: 800.821.2017 • fax: 800.644.9306
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