The security of your data is important to us but remember that no method of transmission over
the Internet or method of electronic storage is 100% secure. While we strive to use commercially
acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
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Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), the UK or Switzerland, you have
certain data protection rights. RENOGY aims to take reasonable steps to allow you to correct,
amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be
removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
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The right to access, update or delete the information we have on you. Whenever made
possible, you can access, update or request deletion of your Personal Data directly within
your account settings section. If you are unable to perform these actions yourself, please
contact us to assist you.
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The right of rectification. You have the right to have your information rectified if that
information is inaccurate or incomplete.
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The right to object. You have the right to object to our processing of your Personal Data, in
certain circumstances including where we are processing your Personal Data on the basis of
our legitimate interests.
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The right of restriction. You have the right to request that we restrict the processing of your
personal information.
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The right to data portability. You have the right to be provided with a copy of the
information we have on you in a structured, machine-readable and commonly used format.
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The right to erasure. You have the right to request that your Personal Data be deleted in its
entirety from our systems. We will comply with your request unless we are required to retain
your Personal Data due to legal or regulatory requirements, as stated in this policy.
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The right to withdraw consent. You also have the right to withdraw your consent at any
time where RENOGY relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of
your Personal Data. For more information, please contact your local data protection authority
in the European Economic Area (EEA), the ICO in the UK or the Federal Data Protection and
Information Commissioner in Switzerland.
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Your Privacy Rights under the California Consumer Privacy Act (CCPA)
If you are a California resident, you have certain privacy rights as specified under California law,
including the CCPA. These include:
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The right to know what personal information we collect
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The right to know who we share your data with. We do not sell your data, but we do
share your information with others for legitimate business purposes, as described above.
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The right to request deletion of your data, unless an exception applies. Examples of
exceptions include when we need to keep data to meet legal obligations or fix security
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