Reolink Go

Reolink 4G Battery-Powered Camera
User Manual
15
Note:
You may also run into the following situations:
No.
Voice Prompts
Camera Status
Solutions
1
“SIM card cannot be
recognized”
Camera cannot
recognize this SIM
card.
1. Check if the SIM card is
facing the reverse
direction.
2. Check if the SIM card is
not fully inserted and
insert it again.
2
“The SIM card is locked
with a PIN. Please
disable it”
Camera cannot
recognize this SIM
card.
Put the SIM card into your
mobile phone and disable
the PIN.
3
“Not registered on
network. Please activate
your SIM card and check
the signal strength”
Camera fails to
register to the
operator network.
1. Check whether your
card is activated or not.
If not, please call your
operator to activate the
SIM card.
2. The signal is weak at
the current position.
Please move the camera
to a location with better
signal.
3. Check if you are using
the correct version of the
camera.
4
“Network connection
failed”
Camera fails to
connect to the server.
The camera will be in
standby mode and
reconnect later.
5
“Data call failed. Please
confirm your cellular
data plan is available or
import the APN
settings”
The SIM card has run
out of data or APN
settings are not
correct.
1. Please check whether
the data plan for the SIM
card is still available.
2. Import the correct APN
settings to the camera.