Reolink RLN16-410 User Manual

Reolink PoE NVR
User Manual
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Cause 1. The power adapter issues.
Solution:
Check the status LED on the power adapter of the NVR. If the LED isn't on, please
plug the power adapter into another socket as well as change another working
power adapter (48V) for a try. If the LED is on, please check the HDD issue below.
Cause 2. The HDD issues.
Solution:
Please unplug the HDD and check if the NVR will power on without HDD.
Cause 3. The voltage is not sufficient.
Solution:
Unplug all cameras. If the NVR power LED is on, please re-plug the camera in
sequence to see how many cameras the NVR can provide power normally before
the issue started.
10. Camera randomly disconnects from the NVR.
If you found that the cameras disconnect and show video loss/connection failed
randomly on your NVR monitor, or the camera loses recordings randomly, here are
some possible causes and solutions for your reference.
Cause 1. Poor connection between camera and NVR.
Solution:
(1) If you connect your camera to the NVR via the Ethernet cable directly, please
make sure that the length between them is less than 260 feet.
(2) Please change with another short cable and plug it into another PoE port. If
possible, please connect only one camera to the NVR to test whether the issue still
exists.
(3) Please lower the bitrate of the camera and check if the issue can be fixed.
If you connect the camera to the router by PoE switch/ injector and add your
camera to the NVR, the issue may cause by the poor network of the router.
(1) Please reboot the router and camera to try again.
(2) If you have connected several devices to the router, please only connect the
camera to the router to test the issue.
(3) Please also lower the bitrate of the camera and check if the issue can be fixed.
(4) Please connect the camera directly to the PoE port of the NVR to check
whether the issue still exists.
Cause 2. Software issue.
Solution:
Please check the firmware version of the camera and NVR, keep both of them
updated.

Reolink RLN16-410 Specifications

General

Number of users	20 user(s)
Maximum resolution	1920 x 1080 pixels
Video input channels	16 channels
Supported resolutions	1024x768, 1280x720, 1280x800, 1280x1024, 1440x900, 1920x1080
Operating system installed	Embedded LINUX
Product color	Black
eSATA ports quantity	1
USB 2.0 ports quantity	2
Ethernet LAN data rates	1000 Mbit/s
Power over Ethernet (PoE)	Yes
Ethernet LAN (RJ-45) ports	17
Supported network protocols	HTTP, HTTPS, TCP/IP, UDP, DHCP, P2P, UPNP, RTSP, SMTP, SSL/TLS, DNS, DDNS, NTP, FTP
HDD interface	Serial ATA
Maximum storage capacity	12 TB
Total installed storage capacity	3000 GB
Mobile operating systems supported	Android, iOS
Output current	2.5 A
Output voltage	48 V
AC input voltage	100-240 V
Power consumption (typical)	20 W
Operating temperature (T-T)	-10 - 55 °C
Operating relative humidity (H-H)	10 - 90 %
Cables included	HDMI, LAN (RJ-45)
Wi-Fi	No

Weight and Dimensions

Depth	260 mm
Width	330 mm
Height	45 mm
Weight	3000 g