46 47
TROUBLESHOOTING GUIDE
Symptom Possible Cause Possible Remedy
One or both hearing instru-
ments drop out of the
streaming program
The battery in one or both hearing
instrument are so depleted that they
no longer supports audio streaming
Replace the battery in the hearing instrument with a fresh one, and
activate streaming again
When using the line-in
the sound is too high or
distorted
The audio level of the device con-
nected to the line-in plug is too high
Adjust the volume using the “+” and “-“ buttons on the Multi Mic, or
adjust the volume on the external audio device, until the best sound
level and quality is obtained.
The sound level from the
Multi Mic is very low
The Multi Mic is not worn correctly
by the speaker
Clip the Multi Mic on the speaker’s jacket or other clothing or hang
it around the speaker’s neck using the lanyard, placing the device
within 10-40 cm (4-16 inches) from the speaker’s mouth
The sound received by the micro-
phone is very low
Increase the volume using the “+” buttons on the Multi Mic
The audio streamed through the
line-in or FM input is too low
Adjust the volume using the “+” and “-“ buttons on the Multi Mic, or
adjust the volume on the external audio device, until the best sound
level and quality is obtained
To Next Page
Loading...
