Respironics REMstar Pro M Series

Questions and Answers

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Lindsey ThompsonAug 16, 2025
Why is the air out of my Respironics REMstar Pro M Medical Equipment mask warmer than usual?
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  Shannon HarrisonAug 17, 2025
  The air coming from the mask may be warmer than usual because the air filters are dirty, or the device is operating in direct sunlight or near a heater. To resolve this, clean or replace the air filters as described in Chapter 7. Ensure the device is properly ventilated and away from bedding or curtains that could block airflow. Keep it away from direct sunlight and heating equipment. If the problem continues, contact your home care provider.
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williamsmicheleAug 19, 2025
What to do if my Respironics REMstar Pro M has fallen off the table?
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  Gregory HarrisonAug 19, 2025
  If your device has fallen off a table or nightstand, it may not have been properly seated, or the tubing placement may have caused it to fall. Always place your device on a hard, flat surface ensuring the feet on the bottom can adhere properly. The device and humidifier, if using, must be level. Position the device away from the edge. If using a humidifier, ensure the device and humidifier are below your head and mask to allow condensation to drain back into the water chamber. If water gets into the device, drain all water and ensure it is completely dry before reapplying power. Use proper hose management, routing the tubing behind the bed's headboard. If the device does not operate correctly after falling, contact your home care provider.
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Ann FreemanAug 22, 2025
What to do if my Respironics Medical Equipment display is erratic?
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  shawloganAug 22, 2025
  If the device's display is erratic, it might be due to the device or power supply being dropped or mishandled, or being in an area with high Electromagnetic Interference (EMI). Unplug both the device and the power supply, then reapply power. If the problem continues, move the device to an area with lower EMI emissions, away from electronic equipment like cell phones, cordless phones, computers, TVs, electronic games, and hair dryers. If the issue persists, contact your home care provider for assistance.
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nicholashuntAug 25, 2025
How to fix excessive air leaks where the tubing connects to my Respironics Medical Equipment?
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  David JonesAug 26, 2025
  Excessive air leaks where the tubing connects to the device may be due to the air outlet port not being installed correctly and not sealing properly. Remove the port and reattach it to ensure proper installation. To remove the port: Put your thumb underneath the port and insert your index finger into the port opening. Pivoting from the bottom, unsnap the port and pull it away from the device. To properly reattach the port: Make sure it is correctly oriented (with the port opening at the top), and insert the two latches at the bottom of the port into the openings on the bottom of the device. Push the top of the port down to snap it into place. Reattach your tubing, turn on the airflow, and check to make sure you do not still feel air coming out of the port area.
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shannon78Aug 28, 2025
What to do if my Respironics REMstar Pro M does not operate when I press the button?
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  Noah CohenAug 28, 2025
  If the device does not operate when you press the button, and the airflow does not turn on, there may be a problem with the blower. Ensure the device is powered correctly, following the instructions on the previous page. If the audible indicator sounds and the button backlights turn on when you apply power, but the airflow does not turn on, there may be a problem with your device. Contact your home care provider for assistance. Note: When the device is functioning correctly, after you press the button, the device beeps and the airflow turns on after a slight delay. This brief delay is normal.
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James TrujilloSep 2, 2025
Why do I have throat or nose dryness using Respironics REMstar Pro M Medical Equipment?
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  Susan HarrisSep 2, 2025
  Throat or nose dryness is caused by the air being too dry. Increase the room humidity. Consult with your health care professional about using a Respironics humidifier with the device. If you have a humidifier, refer to the instructions included with your humidifier to make sure it is working properly.
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Heidi GibsonSep 5, 2025
What to do if I experience nasal, sinus, or ear pain using Respironics REMstar Pro M Medical Equipment?
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  vaughnvincentSep 5, 2025
  If you experience nasal, sinus, or ear pain, you may have a sinus or middle ear infection. Stop using the device and contact your health care professional.
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Thomas HarrisSep 7, 2025
Why is it difficult to connect the tubing to my Respironics REMstar Pro M?
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  Megan YatesSep 7, 2025
  If you are having problems connecting the tubing to the device, you may have lost the air outlet port or are traveling and forgot to bring the port with you. If you are not using a humidifier, you cannot connect your tubing to the device without the detachable air outlet port. You must have the port attached properly before connecting your tubing.
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danielmillsSep 10, 2025
Why do I have a runny nose using Respironics REMstar Pro M?
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  Veronica LaneSep 10, 2025
  This is caused by a nasal reaction to the airflow. Call your health care professional.
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Candace JohnsSep 13, 2025
What to do if my Respironics REMstar Pro M mask feels uncomfortable?
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  Brandy LeeSep 13, 2025
  If the mask feels uncomfortable to wear, there is significant air leakage around the mask, or you experience other mask-related issues, this could be due to improper headgear adjustment or improper mask fitting, etc. If you experience any issues with your mask, refer to your mask instructions for information on proper fitting, etc. If the problem continues, contact your home care provider.