26
Problem
Memory card isn't
recognized
(cluster error)
The memory card
needs to be
formatted
Formatted the memory card.
If the issue persists, replace
the memory card
Can't find
locked files
Disable Screen Saver feature
Charge the battery
Restore to default settings
Format the memory card
If the issue persists, replace
the memory card
When you lock a file, it
only saves the current
recording. The
remainder of the video
may be in a separate file
Check the memory
card RO folder
Screen powers
o unexpectedly
Make sure the red light is
blinking while recording
Check the remaining space
on the memory card and
delete files if necessary
Restore to default settings
Format the memory card
If the issue persists, replace
the memory card
Screen Saver feature is
enabled or the battery
is low.
Unable to
record videos
The memory card is
full/defective
Possible Cause
Solution
Use your nail or a coin to
push the memory card in
until it clicks.
Use a new memory card
Memory card
won't stay in
Memory card isn't
compatible/thin
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