Guardian PowerVent Training Manual SVC900; Rev 1
Page 48
Error 10
Indications Display
Flame signal sensed out of proper
sequence. ( The flame probe sensed fire
when it was not suppose to.)
Troubleshooting
1. Cycle power to the water heater off for 10 seconds and then back on.
2. If the above step did not clear the error, the INTELLI-VENT control must be replaced.
Error 11
Indications Display
High temperature thermal cut-off (ECO)
switch is tripped. (This one time use device
trips when the water temperature exceeds
195
0
F.)
Troubleshooting
1. Cycle power to the water heater off for 10 seconds and then back on.
2. If the above step did not clear the error, the INTELLI-VENT control must be replaced.
Error 12
Indications Display
The self diagnostic test has indicated one of
the temperature adjustment buttons is stuck
closed.
Troubleshooting
1. Make sure that there are no objects leaning against the front of the control
2. Lightly press and release each of the buttons once.
3. If the above actions do not clear the error, the control will continue to regulate water
temperature at the last setting, but you are not able to change settings unless you replace
the INTELLI-VENT control.
Error 13
Indications Display
The self-diagnostic test has detected that the
water temperature sensor is either open or
short circuited.
Troubleshooting
1. Cycle power to the water heater off for 10 seconds and then back on.
2. If the above step did not clear the error, the INTELLI-VENT control must be replaced.
Note: There are no further tests to conduct when the control fails one of its “self-diagnostic”
tests. If the valve thinks there is something wrong; then the recourse is to replace the control.
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