Troubleshooting
64
5
Note
❒ A PostScript error could mean that the PostScript data is erroneous or that
there is a lack of memory. Some PostScript errors can be avoided if the mem-
ory is expanded. If you still cannot print as expected, consult your sales or
service representative. For information on your nearest sales or service repre-
sentative, check with the shop where you purchased this machine.
❒ The following is the memory assigned for PostScript.
The set option cannot be select-
ed in the print menu.
The option may not be set correctly.
• Windows95/98/Me
Set the option correctly in the [Device Options] tab.
• Windows 2000/Windows XP
Set the option correctly in the [Device Settings] tab.
• Windows NT 4.0
Set the option correctly in the [Device Settings] tab.
• Mac OS
Set the option configuration correctly in [Chooser] in the
Apple menu.
<Mac OS only>
The machine is not displayed in
the Chooser.
Make sure that the machine and the Macintosh are connected
in the AppleTalk environment.
<Mac OS Χ only>
The machine is not displayed in
the Printer list.
<Macintosh only>
It takes a long time for the print
dialog box to be displayed.
Depending on the processing speed of the Macintosh system,
the dialog box display may take time.
<Macintosh only>
It takes a long time to print from
the Macintosh G3 or G4 via a
hub.
When the machine is connected to a Macintosh computer
equipped with the G3 or G4 processor via a hub, it may take
a long time to transfer data on a 100BASE-TX from the Mac-
intosh to the machine.
The same page is being master
made many times.
Make sure to clear the “Collate” check box in the print dialog
box of the application.
< Windows 2000/Windows XP only >
Even if the check mark is cleared in the “Collated” check box,
master making may be done everytime a page is going to be
printed. In this case, make sure to clear the “collated” check
box displayed when selecting “Copy Count” in [Advanced]
dialog box of the printer driver.
General memory
32MB(Factory
settings)
64MB(32MB Ex-
pansion)
96MB(64MB Ex-
pansion)
160MB(128MB
Expansion)
Assigned memory
4.5MB 6.0MB 12.0MB 12.0MB
Status Possible Causes, Descriptions, and Solutions
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