Ricoh Aficio GX3050N

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Troubleshooting

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Table of Contents1
Read this First11
About this Product11
- Introduction11
- Trademarks11
- Disclaimer12
- Manuals for this Printer12
How to Read this Manual13
- Screen Navigation13
- Useful Functions14
- Symbols15
- Removing the User Guide16
Guide to Components17
- Printer Body17
- Printer Rear18
- Control Panel19
- Option20
  - Multi Bypass Tray Type BY100020
  - Detaching and Reattaching the Multi Bypass Tray (Optional)20
Paper22
Recommended Functions22
Paper23
Compatible Paper Types24
Loadable Paper Sizes and Quantities25
Paper Handling Precautions27
- Loading Precautions27
- Paper Storage Precautions28
- Paper Type Precautions28
- Non-Compatible Paper29
- Printable Area30
Loading Paper31
- Loading Paper into Tray 131
  - Loading Paper Larger than A4/Letter (Tray1)33
- Loading Paper into Bypass Tray (Optional)36
Replacing Consumables37
Replacing a Print Cartridge38
- Checking the Remaining Ink38
- Replacing a Print Cartridge40
- Handling Print Cartridges42
Making Printer Settings44
Making Printer Settings Using the Control Panel45
- Paper Input Menu47
  - Changing the Paper Input Menu47
- List/Test Print Menu48
  - Printing a Configuration Page48
  - Interpreting the Configuration Page49
- Maintenance Menu50
- System Menu61
  - Changing the System Menu64
- Host Interface Menu65
  - Changing the Host Interface Menu67
- PCL Menu67
  - Changing the PCL Menu69
- Language Menu70
  - Changing the Language Menu70
Maintaining the Printer Using Utilities71
- Nozzle Check71
- Head-Cleaning72
- Head-Flushing73
- Adjust Print-Head Positions73
- Registration75
- Adjust Paper Feed76
- Restore Defaults/Other Settings78
  - Restoring the Settings to Their Defaults78
  - Specifying an I/O Timeout78
Troubleshooting80
Printing will Not Start82
- Power Cannot be Turned on82
- Paper will Not Feed Even When the Power Is on82
- An Error Occurs82
  - Points to Remember When Printer Sharing under Windows 98/Me83
Paper Is Not Fed or Delivered Normally84
Paper Jam85
- Removing Paper Jammed in the Paper Tray (Tray 1)85
- Removing Paper Jammed in the Bypass Tray (Optional)86
- Removing Paper Jammed under the Top Cover89
- Removing Paper Jammed Around the Guide Board90
- Removing Paper Jammed in the Duplex Unit92
- Removing Paper Jammed in the Output Tray93
Print Results Are Not Satisfactory95
- Checking the Condition of the Printer95
  - Printing Is Uneven, too Heavy, or too Light95
  - Dirty or Blotted Prints96
- Checking the Printer Driver Setting96
Error & Status Messages on the Control Panel100
Status Monitor Errors103
- Status Monitor Does Not Open103
- No Response from Printer103
- No Paper/Tray Not Detected (Tray 1)103
  - Printing by Form Feed104
  - Canceling the Print Job105
- No Paper/Tray Not Detected (Bypass Tray)105
  - Press the [#Enter] Key106
- Paper Size Mismatch/Paper Type Mismatch (Tray 1)106
  - Printing by Form Feed106
  - Canceling the Print Job107
- Paper Size Mismatch/Paper Type Mismatch (Bypass Tray)108
  - Printing by Form Feed108
  - Canceling the Print Job109
- Paper Size Mismatch/Paper Type Mismatch (Autotray Select)109
  - Printing by Form Feed110
  - Canceling the Print Job111
- Cover Open111
- Duplex Unit Not Detected112
- Cover Open / Print Cartridge(S) Not Detected113
- Cartridge End115
- Cartridge/Print-Head Tank Empty116
- When the Ink Collector Unit Is Almost Full/Full117
- Ink Collector Unit Not Detected117
- Out of Printable Temperature Range118
- Printer Error118
- Network Interface Board Error119
Adjusting the Printer120
Inquiries and Consumables121
Where to Inquire122
Recommended Consumables123
Option and Consumables124
Cleaning126
Moving127
- Moving a Short Distance127
- Moving a Long Distance127
Disposing129
When Not Using for a Long Period of Time130
Preparing for Printing131
Confirming the Connection Method132
- Local Connection132
- Network Connection132
  - Using this Printer as the Windows Printing Port132
  - Using as a Network Printer133
Installing the Printer Driver (USB)134
Sharing the Printer136
- Setting up a Server136
- Setting up a Client Computer136
Using the Smartdevicemonitor for Client Port138
- Installing Smartdevicemonitor for Client138
- Installing the PCL or RPCS Raster Printer Driver (TCP/IP)138
- Installing the PCL or RPCS Raster Printer Driver (IPP)139
- Changing the Port Settings for Smartdevicemonitor for Client141
Using the Standard TCP/IP Port143
- Installing the PCL or RPCS Raster Printer Driver143
Using the LPR Port145
- Installing the PCL or RPCS Raster Printer Driver145
Using as the Windows Network Printer147
- Installing the PCL or RPCS Raster Printer Driver147
Using as the Netware Print Server/Remote Printer149
- Form Feed150
- Banner Page150
- Printing after Resetting the Printer150
If a Message Appears During Installation151
Making Option Settings for the Printer152
- Conditions for Bidirectional Communication152
- If Bidirectional Communication Is Disabled152
Printer Driver154
Two Types of Printer Properties Dialog Box155
Opening the Printer Properties Dialog Box156
- Opening from the Start Menu156
- Opening from an Application157
- Printing157
Printing on Various Paper Types160
- Printing on Plain Paper160
- Printing on Inkjet Plain Paper160
- Printing on Inkjet Transparency161
- Printing on Glossy Paper163
- Printing on Envelopes166
- Printing on Thick Paper168
Canceling Printing170
- Canceling Printing from the Status Monitor170
- Canceling Printing Using the [Job Reset] Key of the Printer170
- Canceling Printing from the Taskbar171
Adjusting Print Quality172
- Printing Using Preset Print Quality Settings172
- Printing in Black and White172
- Saving Colour Ink When Printing173
- Printing with Print Quality Settings You Want173
- Emphasizing Bold Type According to the Font Size182
- Changing the Method of Extracting Truetype Fonts182
- Printing Images Vividly183
Various Print Functions184
- Printing Multiple Document Sets184
- Collating184
- Printing Web Pages185
- Reducing and Enlarging to Fit the Paper Size (Fit to Paper Size)186
- Reducing and Enlarging by a Specified Ratio (Scale, Directional Magnification)186
- Reducing to A4/Letter Automatically187
- Rotating the Image by 180 Degrees188
- Printing on Registered Custom Size Paper188
- Printing on Unregistered Custom Size Paper189
- Printing on both Sides of Paper190
- Printing Multiple Document Pages Per Sheet (Layout)191
- Splitting the Document Image Across Multiple Sheets (Poster)191
- Printing from the Last Page192
- Creating a Binding Margin192
- Printing Documents with a Header and Footer193
- Printing with a Layout Suitable for Making Booklets194
- Printing Images or Text Superimposed on Prints194
  - Creating a New Watermark195
- Printing Documents with an Overlay Image Superimposed (Overlay)195
  - Creating a New Overlay Image File196
  - Deleting an Overlay Image File197
  - Creating a New Overlay Set197
- Unauthorized Copy Control198
  - Using [Data Security for Copying]198
  - Specifying Data Security for Copying199
  - Using [Mask Type:]200
  - Specifying [Mask Type:]200
  - Important Notice201
- Displaying the Preview before Printing201
Custom Settings202
- Printing202
- Registering202
- Changing the Name203
- Deleting203
- Changing the Custom Settings Display Order204
- Saving a Registered Custom Setting in a File204
- Registering a Custom Setting Using a Custom Setting File205
- Updating Custom Settings According to the Current Printer Configuration205
Supporting Multi-Languages207
Using the Status Monitor209
- Receiving Notification of Print Job Status Via the Status Monitor209
Using Smartdevicemonitor for Client210
- Monitoring Printers211
- Using Notification Via Smartdevicemonitor for Client211
  - Specifying the Print Server211
  - Specifying the Client Computer Settings212
- Specifying the Settings for Monitoring the Printer212
- Displaying the Printer Status213
- When Using IPP with Smartdevicemonitor for Client214
Using Web Browser215
- Displaying Top Page215
- Menu216
- Checking the Printer Status217
- Changing the Printer Settings217
- Notifying the Printer Status by E-Mail217
- About the Web Browser Help221
Remote Maintenance Via Telnet (Mshell)222
- Procedure222
- Telnet Setting Items222
  - Display Status Information225
Snmp227
Preparing Printer Server229
- Printing Notification Via Smartdevicemonitor for Client229
  - Setting the Print Server229
  - Setting a Client230
Using Netware231
- Using Print Sever (Netware 5.1, Netware 6.5)231
- Using Print Sever (Netware 5.1, Netware 6.5 Pure IP Environment)232
- Using as a Remote Printer (Netware 5.1, Netware 6.5)234
Additional Information238
Checking the Current Printer Driver Version238
Software on the CD-ROM239
- Files239
- RPCS Raster Printer Drivers239
- PCL Printer Drivers240
- Smartdevicemonitor for Client241
- Manuals (HTML Files)241
Cautions to Take When Using in a Network242
- Connecting a Dial-Up Router to a Network242
  - Configuring the Router242
- Using DHCP242
Configuring SSL Encryption244
- SSL (Secure Sockets Layer) Encryption244
- User Settings for SSL (Secure Sockets Layer)244
- Installing the Certificate Using Smartdevicemonitor for Client245
Specifications246
- Printer Body246
- Option (Bypass Tray)248
Electromagnetic Interference249
Information about Installed Applications250
- Expat250
- Jpeg Library250
- Netbsd250
  - Authors Name List251
- Samba(Ver 2.2.2-1.1)252
- Rsa Bsafe252
- Openssl252
- Openssl License253

Ricoh Aficio GX3050N

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