Message Causes Solutions
"Paper size of n is
mismatched. Select another
tray from the following and
press [Continue]. Paper
type can also be changed
in User Tools."
(A tray name is placed at
n.)
• The size of the paper in
the tray does not match
the paper size specified
in the printer driver.
• You have printed on
small size paper from a
tray that is not specified
as the small size tray.
• Select a tray containing paper
that is the same size as the
specified paper size.
• Change the setting for [Small
Size Paper Tray] in [System
Settings]. For details about
changing the setting for "Small
Size Paper Tray", see "General
Features", Connecting the
Machine/ System Settings .
"Problem: Printer Font Error" An error has occurred in the
font settings.
Contact your service representative.
"Problems with the wireless
card. Please call service."
(A "wireless LAN board" or
"Bluetooth unit" is referred
to as a "wireless card".)
The machine has detected a
Bluetooth failure, or it could
not detect a Bluetooth unit. It
may be incorrectly installed.
Check that the Bluetooth unit is
installed properly, or contact your
service representative.
"The selected file(s)
contained file(s) without
access privileges. Only
file(s) with access privileges
will be deleted."
You have tried to delete files
without the authority to do so.
To check your access permission for
stored documents, or to delete a
document you do not have permission
to delete, see Security Guide .
"The same paper tray
cannot be set for the main
sheets and slip sheets
([Designate]). Check the
setting."
The tray selected for other
pages is the same as the one
for slip sheets.
Reset the job. Be sure the tray you
select for slip sheets is not providing
paper for other pages.
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
The destination list is being
updated from the network
using Web Image Monitor.
Wait until the message disappears.
Do not switch off the power while this
message is displayed. Depending on
the number of destinations to be
updated, there may be some delay
before you can resume operation.
Operations are not possible while this
message is displayed.
10. Troubleshooting
198
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