Fax Journal
Error Code Cause Solution
0001
The recipient’s fax machine does not
support G3 standard.
Select a transmission speed supported by the
recipient fax machine, and resend the fax.
0071 Memory is full.
Print, send, or delete the jobs stored in the
memory.
0080
The recipient’s fax machine did not
respond within 35 seconds.
Send the fax again. Contact the recipient and
ask them to check that their fax machine is
working properly.
To send a fax to an international destination,
enter a pause before the recipient's fax/
telephone number.
008D
The recipient’s fax machine is out of
paper.
Contact the recipient and ask them to load
paper.
00A0
Sending fax was canceled
manually.
Send the fax again.
00A1 The original is jammed. Remove the jammed original.
00FF Redialing failed.
Make sure the recipient’s fax number is
correct, and check that the telephone line is
properly connected.
When other problems occur
The table below describes how to troubleshoot problems that do not produce an error code.
Problem Solution
Cannot send faxes.
Confirm the error code, and then perform the appropriate
procedure to resolve the problem.
Cannot receive faxes even when
sending them is possible.
• A print cartridge is empty. Replace the print cartridge.
See p.97 "Replacing the Print Cartridge".
• The input tray is empty. Load paper in the input tray. See
p.20 "Loading Paper".
• If fax reception mode is manual mode, you must receive
the fax manually. See p.70 "Receiving a Fax".
10. Troubleshooting
116
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