Troubleshooting
99
The whole printout is blurred. Paper is damp. Use paper that has been stored properly.
See p.5 “
Paper and Other Media”.
If you select [Toner Saving] on the [Print Quality] tab in the print-
er properties dialog box, printing is generally less dense.
See the printer driver Help.
Toner is almost depleted. When the “
Add Toner XXX” or
“
Toner is almost empty” message appears on the
display panel, or the toner end LED on the control panel is lit,
replace the toner cartridge of the displayed color.
See p.32 “
Replacing the Toner Cartridge”.
When “
Replace Black PCU” or “Replace Color
PCU
” appears on the display, replace the photo conductor
unit.
See p.37 “
Replacing the Photo Conductor Unit”.
Condensation may have collected. If rapid change in temper-
ature or humidity occurs, use this printer only after it has ac-
climatized.
White streaks or color streaks
appear.
Toner is almost depleted. When the “
Add Toner XXX” or
“
Toner is almost empty” message appears on the
display panel, or the toner end LED on the control panel is lit,
replace the toner cartridge of the displayed color.
See p.32 “
Replacing the Toner Cartridge”.
When “
Replace Black PCU” or “Replace Color
PCU
” appears on the display, replace the photo conductor
unit.
See p.37 “
Replacing the Photo Conductor Unit”.
White or color rivers appear.
When “
Replace Black PCU” or “Replace Color
PCU
” appears on the display, replace the photo conductor
unit.
See p.37 “
Replacing the Photo Conductor Unit”.
The backs of printed sheets are
blemished.
When removing a jammed sheet, the inside of the printer
may have become dirtied. Print several sheets until they
come out clean.
If document size is larger than paper size, e.g. A4 document
on B5 paper, the back of the next printed sheet may be dirt-
ied.
If rubbed with your finger, it
smears out.
The setting of the paper may not be correct. For example, al-
though thick paper is used, the setting for thick paper may not
be set.
• Check the paper settings of this machine.
See p.9 “
Types of Paper and Other Media”.
• Check the paper settings of the printer driver.
See the printer driver Help.
Status Possible Causes, Descriptions, and Solutions