T
echnical 
B
ulletin  PAGE: 1/2 
Model: 
Model GR-C1
 Date: 
31-Jan-13
 No.: 
RD117040 
 
 
Subject: 
White line
 Prepared by: 
T.Kiyohara
 
From: 
2nd  Tech Service Sect., MFP/P Tech Service Dept.
 
Classification: 
 Troubleshooting 
 Mechanical 
 Paper path 
 Product Safety  
 Part information 
 Electrical 
 Transmit/receive 
 Other (  ) 
 Action required 
 Service manual revision 
 Retrofit information 
 Tier 2 
SYMPTOM 
A white line is visible on the printout, as shown in the example below. 
 
 
 
 
 
 
 
 
 
 
 
CAUSE 
A foreign substance has been mixed in with the toner inside the development unit, or the 
toner inside the development unit has caked. 
SOLUTION 
Do the following procedure if the symptom occurs: 
 
1.  Remove the paper feed tray and waste toner bottle.