Ricoh J011 - Ink; Ink Cartridge Cover Open; Ink Cartridge Not Set; Ink Collection Tank Not Set Properly

4. Replace control board.
Ink
Ink cartridge cover open
Description: Ink cartridge cover (right front door) was open.
Probable Cause: Cartridge cover sensor signal did not change, or the tab of the Ink cartridge cover open
sensor is bent or broken.
Location: Ink cartridge cover sensor, or control board
Service Center Procedure:
1. Check the ink cartridge cover (right front door).
2. Check Status Monitor to see if a cover open alert has been triggered.
Replacement Procedure:
1. Replace ink cartridge cover (right front door).
2. Replace operation panel.
3. Replace the FFC (Flat Film Connector).
Ink cartridge not set
Description: Ink cartridge is not inserted properly.
Probable Cause: Printer cannot communicate with ink cartridge, or ink cartridge ID chip defective.
Location: Control board, ink cartridge unit, or ink cartridge
Service Center Procedure:
1. Confirm that the ink cartridge is set correctly (Remove and reset ink cartridge).
Replacement Procedure:
1. Replace ink cartridge
2. Replace CCB
3. Replace CCB harness
4. Replace printer.
Ink collection tank not set properly
Description: Ink collection tank out of the printer or installed improperly.
3. Troubleshooting
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