Other Problems
Bi-directional Printing On Envelopes
Description: Printer driver executing bi-directional printing even with envelope selector set for thick paper
(envelopes) and single-direction printing selected for the job.
Probable Cause: Signal from the carriage position sensor did not change.
Location: Carriage position sensor
Service Center Procedure:
None.
Replacement Procedure:
1. Replace control board
Bypass Tray Not Recognized by Printer Driver
Description: Printer does not recognize bypass tray unit.
Probable Cause: The bypass unit detection signal did not change.
Location: Bypass unit, or control board
Service Center Procedure:
None
Replacement Procedure:
1. Replace bypass unit.
2. Replace control board.
Duplex Unit
Printer does not detect open duplex cover
Description: The duplex unit cover is open but the printer does not detect this condition.
Probable Cause: The signal from the duplex unit sensor did not change.
Location: Duplex unit, control board
Service Center Procedure:
None.
Other Problems
37
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