Troubleshooting 
Repair Center Manual  11  J007/J010/J011 
J007/J010/ 
J011 Repair 
Center 
Manual 
SC Error Code  Page 
SC972 Flash ROM Verify Error  p.17 
SC973 EEPROM Write Error  p.17 
SC978 Left ink collection tank  p.17 
SC984 DRV circuit temperature abnormal  p.18 
SC986 Humidity sensor abnormal  p.18 
SC988 Air sensor abnormal  p.18 
SC990 Ink level sensor feeler out of position  p.18 
SC993 High voltage leak  p.19 
SC994 Vertical motor error  p.19 
SC996 No input from the horizontal encoder sensor  p.20 
SC997 Horizontal encoder abnormal  p.20 
SC999 Maintenance stepper motor out of position  p.20 
 
UNRECOVERABLE JAMMING 
Jam Type  Page 
Bypass Tray 
 
  Paper feed jam – Bypass tray (Double Feeding)  p.22 
  Paper exit jam – Bypass tray  p.22 
Duplex Unit 
 
 Duplex jam  p.23 
  Duplex transport jam  p.23 
 Duplex (Inside)  p.23 
Initial Jam