Ricoh M15 - Page 45

Code Meaning Suggested Cause/Action
14-63 Fax Communication Unit:
Transmission Error
Check the followings.
•
Name of SMTP server
• Port number of SMTP
• DNS setting
• Server name (FTP)
• Path name (computer name and shared folder name
at SMTP/ NCP)
• Active protocol setting (Netware/ NCP)
• NW flame type (NCP)
• Log-on mode (NDS tree/ bindery)
- Check the SMTP server.
•
Check if the SMTP server works normally and is
connected to the network.
• Check if the settings of the SMTP are correct.
- Check the DNS server.
• Check if the DNS server works normally and is
connected to the network.
• Check if the settings of the DNS server are correct.
- Check the network.
•
Check if the LAN works normally.
• Check if the no firewall exists.
- Check the destination folder for the data transfer.
•
Check if the destination folder works normally.
• Check if the settings of the destination folder are
correct.
- Ask an administrator of the direct SMTP server in which
the data is supposed to be transferred.
• Check if the destination SMTP server works normally.
• Check if the settings of the destination SMTP server
are correct.
Error Codes
43