Code Meaning Suggested Cause/Action
15-31 Final Destination for Transfer
Request Reception Format
Error
• The format of the final destination for the transfer
request was incorrect.
15-39 Send/Delivery Destination
Error
The transmission cannot be delivered to the final
destination:
•
Destination file format is incorrect.
• Could not create the destination for the file
transmission.
15-41 SMTP Receive Error • Reception rejected because the transaction
exceeded the limit for the “Auth. E-mail RX” setting.
15-42 Off Ramp Gateway Error • The delivery destination address was specified with
Off Ramp Gateway OFF.
15-43 Address Format Error • Format error in the address of the Off Ramp
Gateway.
15-44 Addresses Over • The number of addresses for the Off Ramp Gateway
exceeded the limit of 30.
15-61 Attachment File Format Error • The attached file is not TIFF format.
15-62 TIFF File Compatibility Error Could not receive transmission due to:
•
Resolution error
• Image of resolution greater than 200 dpi without
extended memory.
• Resolution is not supported.
• Page size error
• The page size was larger than A3.
• Compression error
• File was compressed with other than MH, MR, or
MMR.
15-63 TIFF Parameter Error The TIFF file sent as the attachment could not be received
because the TIFF header is incorrect:
•
The TIFF file attachment is a type not supported.
• The TIFF file attachment is corrupted.
• Software error.
Error Codes
45
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