Ricoh MP C3004 series User Manual

Message Cause Solution
"Check whether there are
any network problems."
[13-26]
The "Effective Protocol" and
"SIP Server IP Address"
settings are different, or an
incorrect IP address has been
registered.
• Check that the correct IP address
is specified for the machine in
[System Settings]. For details
about IP address, see "Interface
Settings", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[14-01]
The DNS server, SMTP
server, or folder specified for
transfer to was not found, or
the destination for Internet
Fax around (not through) the
SMTP server could not be
found.
• Check that the following settings
in [System Settings] are listed
correctly.
• DNS server
• Server name and IP address
for the SMTP Server
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings.
• Check that the folder for transfer is
correctly specified.
• Check that the computer in which
the folder for transfer is specified
is correctly operated.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact the
administrator of the destinations.
• For details about network
problems, contact your
administrator.
10. Troubleshooting
202

Ricoh MP C3004 series Specifications

General

Resolution	1200 x 1200 dpi
Duplex Printing	Yes
Monthly Duty Cycle	150, 000 pages
Type	Color Laser Multifunction Printer
Functions	Print, Copy, Scan, Fax (optional)
Print Technology	Laser
ADF Capacity	100 sheets
Print Speed	30 pages per minute
Maximum Paper Capacity	4, 700 sheets
Connectivity	USB, Ethernet, Wi-Fi
Scan Resolution	600 dpi
Operating System Compatibility	Windows, macOS, Linux
Scan Speed	80 images per minute