Message Cause Solution
XXX is not responding.
(This message may appear
while you are using the
Smart Operation Panel.
"XXX" in this message
indicates the function is
being used.)
The machine is busy
processing data.
To continue the current job, press Wait.
To stop the current job, press Force
close.
When There Is a Problem Scanning or Storing Originals
Message Cause Solution
"Cannot detect original size.
Select scan size."
The machine failed to detect
the size of the original.
• Place the original correctly.
• Specify the scan size, and then
place the originals again. For
details about the settings for when
fax function is being used, see
"Scan Settings", Fax.
• Specify the scan size, and then
place the originals again.
• When placing an original directly
on the exposure glass, the lifting/
lowering action of the ADF
triggers the automatic original
size detection process. Lift the
ADF by 30 degrees or more.
"Captured file exceeded
max. number of pages per
file. Cannot send the
scanned data."
The maximum number of
pages per file has been
exceeded.
Reduce the number of pages in the
transmitted file, and then resend the
file. For details about the maximum
number of pages per file, see "Storage
Function", Scan.
"Original is being scanned
by another function. Please
wait."
Another function of the
machine is being used.
Cancel the job in progress. Press [Exit],
and then press [Stop]. Follow the
instructions in the message that
appears and exit the function that is
running.
10. Troubleshooting
242
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