When print jobs are canceled
Message Cause Solution
"91: Error" Printing was canceled by the
auto job cancel function due
to a command error.
Check that the data is valid.
"A job via the network that
was not printed exists
because an error occurred.
It was stored as a job not
printed."
Jobs with errors were stored
because an error occurred
with a print job via the
network while the error job
storing function was
enabled.
Contact your administrator to check
whether the machine is connected
correctly to the network. For details
about how to check and print jobs
stored when print configuration errors
occur, see "Printing of Documents
Stored When Print Configuration Errors
Occur", Print.
"Collate Cancelled" Collate was canceled. Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"Receiving data failed." Data reception was aborted. Resend the data.
"Sending data failed." The machine received a
command to stop
transmission from the printer
driver.
Check if the computer is working
correctly.
"The selected paper size is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper size is incorrect.
Specify the correct paper size, and
then print the file again.
"The selected paper type is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper type is incorrect.
Specify the correct paper type, and
then print the file again.
When there is a problem with the print settings
Message Cause Solution
"Exceeded Max. Pages
(Collate)"
The number of pages exceeds
the maximum number of sheets
that you can use Collate with.
Reduce the number of pages to
print.
9. Troubleshooting
142
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