Messages Causes Solutions
"No response from the
scanner."
The machine or client computer
is not connected to the network
correctly.
• Check whether the
machine or client computer
is connected to the network
correctly.
• Disable the client
computer's own firewall.
For details about firewall,
see Windows Help.
"No response from the
scanner."
The network is crowded. Wait for a while, and then try to
reconnect.
"Scanner is in use for other
function. Please wait."
A function of the machine other
than the Scanner function is
being used such as the Copier
function.
• Wait for a while, and then
reconnect.
• Cancel the job that is
being processed. Press the
[Stop] key. Follow the
instructions in the message
that appears and exit the
function that is running.
"Scanner is not available on the
specified device."
The TWAIN scanner function
cannot be used on this machine.
Contact your service
representative.
"Scanner is not ready. Check
the scanner and the options."
The ADF cover is open. Check whether the ADF cover is
closed.
"The name is already in use.
Check the registered names."
You tried to register a name that
is already in use.
Use another name.
When there is a problem connecting to the scanner
Messages Causes Solutions
"Cannot connect to the scanner.
Check the network Access Mask
settings in User Tools."
An access mask is set. For details about an access
mask, contact your
administrator.
Messages Displayed When Using the Scanner Function
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