Problem Causes Solutions
Misfeeds occur frequently. Paper of undetectable size
has been loaded.
• Remove misfed paper. For details
about removing jammed paper,
see "Removing Jammed Paper",
Troubleshooting .
• If you load a paper size that is not
selected automatically, you need
to specify the paper size with the
control panel. For details about
specifying paper size with the
control panel, see "Changing to a
Size That Is Not Automatically
Detected", Paper Specifications
and Adding Paper .
Misfeeds occur frequently. There is a foreign object on
the finisher tray.
• Remove misfed paper. For details
about removing jammed paper,
see "Removing Jammed Paper",
Troubleshooting .
• Do not place anything on the
finisher tray.
Misfeeds occur frequently. The staple cartridge is not
set correctly.
Set the staple cartridge properly. For
details about how to add staples, see
"Adding Staples", Maintenance and
Specifications .
Misfeeds occur when
printing to envelopes.
The envelopes are curled. Make sure you fully flatten curled
envelopes before you load them. Do
not stack envelopes over the specified
limit for the paper tray.
If misfeeds still occur after the
envelopes have been flattened, load
envelopes on the tray one at a time
and print them individually.
For details about how to load
envelopes, see "Envelopes", Paper
Specifications and Adding Paper .
When You Have Problems Operating the Machine
161
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