Ricoh PRO C7210X

Other Paper Delivery Problems
Paper jam when using thick paper
Cause:
This may occur if:
• Paper transfer roller is stained
• Stiff paper is being used.
• Long grain paper is being used
Solution:
1. Clean the paper transfer roller.
2. If paper in a grain direction is used, change it to paper in a cross-grain direction.
3. For duplex printing, perform single-sided printing on each side. (Load the paper printed on
one side in the paper tray again, and print on the other side.)
4. If the paper is delivered turned over, switch to delivery without turning over the paper.
If the problem persists even after performing the above solutions 1 to 4, change the paper to a size
smaller than the jammed paper.
Creases in the vertical direction
Cause:
Paper with its grain parallel to the paper feed direction is used. For example, A3/DLT long grain
paper is delivered, A4/LT short grain paper is delivered from its long edge, or A4/LT long grain
paper is delivered from its short edge.
Solution:
Change the direction of paper grain for paper delivery.
Curling
To eliminate curling without using the decurler unit, lower the heat roller temperature.
Lowering the temperature may result in:
• Unsatisfactory fusing
• Reduced glossiness
• Stained for halftone images on uncoated paper
Troubleshooting Image Quality Problems
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