• To adjust the following settings, pre-register the type of paper in use as a custom paper. For details
about registering custom papers, see "Specifying a Custom Paper", Preparation.
• To use the decurler unit, specify 0304: [Correct Output Paper Curl] in the [Machine: Paper Feed/
Output] group on the [Adjustment Settings for Operators] menu.
• After performing the solution, it is recommended to perform the color calibration of the external
controller.
• Check the toner fusibility as follows:
• The printed image does not come off.
• The toner does not come off even if it is lightly rubbed by a nail.
• The toner does not come off even if it is rubbed by the cloth for cleaning the contact glass.
1. In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing
Temperature], and then decrease the value in the following corresponding settings by
5°C.
• [BW/FC/FCS]
[Heat Roller Temp]
• [FCS]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
• [S]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
• [BW/FC/FCS: Fuser Setting HQ]
[Heat Roller Temp]
• [FCS: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
• [S: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
2. Print a full-page solid-fill image. Has the problem been resolved?
Yes Finished!
No Further reduce the value by 5°C until the problem is resolved. Adjust the
temperature while checking fusibility.
If the problem persists, contact your service representative.
8. Troubleshooting Paper Delivery Problems
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