Folded Sheets Are Not Stacked Properly
Cause:
If a large number of half-folded multi-sheet is delivered, the edge of the sheets may bulge and some part
of the edge will be swollen. If this happens, other sheets loaded on the bulged paper may turn over in
the output tray.
This may occur if:
• Thick, relatively stiff paper is used.
• When 1231: [Print Speed] in [Advanced Settings] for the custom paper you are using is set to
[Low].
As a bundle is delivered, its folded edge may droop and catch on the stacked bundles, causing the
delivered bundle to flip over.
Solution:
Use the Z-fold support tray for multi-folding unit.
This will reduce the angle of stacked bundles and prevent bundles flipping over as they are delivered.
9. Post-Processing Option Troubleshooting
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