2. Select the finisher shift tray to the output tray.
3. Print the image. Has the problem been resolved?
Yes Finished!
No Go to the next step.
4. In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing
Temperature], and then decrease the value in the following corresponding settings by
5°C.
• [BW/FC/FCS]
[Heat Roller Temp]
• [FCS]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
• [S]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
• [BW/FC/FCS: Fuser Setting HQ]
[Heat Roller Temp]
• [FCS: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
• [S: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
5. Print 20 or more sheets. Is the condition of the image acceptable?
Yes Go to the next step.
No Contact your service representative.
6. Is the toner fusibility within the permissible range?
Yes Go to the next step.
No Contact your service representative.
7. Has the paper output improved?
Yes Finished!
No Repeat Steps 4 to 7.
If the problem persists, contact your service representative.
9. Post-Processing Option Troubleshooting
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