Problem Cause Solution
The print image is not
properly positioned on the
paper.
• The machine has not
detected the paper
type and/or width
correctly.
• The print position is not
aligned properly.
Contact the machine administrator or
your service representative.
The machine does not turn
off in 15 minutes after the
main power is turned off.
The machine cannot perform
the shutdown procedure.
Repeat the shutdown procedure. If the
machine does not turn off, contact your
service representative.
An error has occurred when
the Address Book is
changed from the display
panel or Web Image
Monitor.
The Address Book cannot be
changed while you delete
the multiple stored
documents.
Wait a while, and then retry the
operation.
Output paper to the stacker
tray does not align properly.
• Paper is curled.
• When using coated
paper, the output
paper to the stacker
tray might fail to align
properly.
• When the paper is curled
downward, select [ Curl
Correction Level: Small], [ Curl
Correction Level: Medium] or [
Curl Correction Level: Large]
under [Correct Output Paper
Curl] in "Adjustment Settings for
Operators".
• When the paper is curled
upward, select [ Curl Correction
Level: Small], [ Curl Correction
Level: Medium] or [ Curl
Correction Level: Large] under
[Correct Output Paper Curl] in
"Adjustment Settings for
Operators".
For details about Adjustment Settings
for Operators, see page 155
"Adjustment Settings for Operators".
Getting Started
235
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