6. Troubleshooting
Common Problems
This section describes how to troubleshoot common problems that may occur while operating the
machine.
Problem Possible cause Solution
The machine does not turn on.
The power cord is not
connected properly.
• Make sure that the power
plug is firmly inserted into
the wall outlet.
•
Make sure that the wall
outlet is not defective by
connecting another
working device.
The red indicator is lit or
flashing.
An error has occurred.
See page 88 "Error and
Status Indicate on the Control
Panel".
Pages do not print. The machine is receiving data.
If the Power indicator is flashing,
the machine is receiving data.
Wait for a while.
Pages are not printed.
The interface cable is not
connected correctly.
• Reconnect the cable.
•
Check that the interface
cable is the correct type.
Strange noise is heard.
The supplies are not properly
installed.
Confirm that the supplies are
properly installed.
• If any of these problems persist, turn off the power, pull out the power cord, and contact your sales
or service representative.
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