Ricoh SP 377DNwX - Paper Feed Problems

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• When closing the covers, push the covers firmly. After closing the covers, check that the error is

cleared.

6. Troubleshooting

Main Page

Default Chapter3
- Table of Contents3
How to Find Information about Operations and Troubleshooting8
- Operating Manual (Printed)8
- Operating Manual (Digital Format)8
- Help9
How to Read this Manual11
- Introduction11
- Symbols Used in this Manual11
- Model-Specific Information11
- Disclaimer12
- Notes12
- Note to Administrator13
- About IP Address13
1 Guide to the Machine15
Guide to Components15
- Exterior15
- Interior16
- Control Panel17
About Operation Tools19
2 Paper Specifications and Adding Paper21
Workflow for Loading Paper and Configuring Paper Sizes and Types21
Loading Paper22
- Loading Paper into Tray 122
- Loading Paper into Bypass Tray26
- Loading Envelopes27
Specifying Paper Type and Paper Size Using Smart Organizing Monitor31
- Specifying a Custom Paper Size31
Specifying Paper Type and Paper Size Using Web Image Monitor33
- Specifying a Custom Paper Size33
Specifying Paper Type and Paper Size Using the Printer Driver34
- When Using Windows34
- When Using os X35
Supported Paper36
- Specifications of Paper Types38
- Non-Recommended Paper Types44
- Paper Storage44
- Print Area45
3 Printing Documents47
What You Can Do with the Printer Function47
Displaying the Printing Preferences Dialog Box48
- Displaying the Printing Preferences Dialog Box from the [Start] Menu48
- Displaying the Printing Preferences Dialog Box in an Application48
Basic Operation of Printing50
- If a Paper Mismatch Occurs51
- Canceling a Print Job51
4 Configuring the Machine Using Utilities53
Available Setting Functions Using Web Image Monitor and Smart Organizing Monitor53
Using Web Image Monitor54
- Displaying Top Page54
- Changing the Interface Language55
- Installing the Help Source File55
- Displaying Help56
- Menu56
- Home57
- System Settings57
- Network Settings58
- Ipsec Settings61
- Print List/Report64
- Administrator Tools65
Using Smart Organizing Monitor67
- Displaying the Smart Organizing Monitor Dialog67
- Checking the Status Information67
- Configuring the Machine Settings68
- Printing the Configuration Page70
5 Maintaining the Machine71
Replacing the Print Cartridge71
Cautions When Cleaning75
Cleaning the Friction Pad and Paper Feed Roller76
Moving and Transporting the Machine78
- Disposal79
- Where to Inquire79
6 Troubleshooting81
Error and Status Indicate on the Control Panel81
Error and Status Messages Appear on Smart Organizing Monitor83
Clearing Misfeeds85
- Removing Jammed Paper from Tray 185
- Removing Jammed Paper from the Bypass Tray87
- Removing Jammed Paper from the Standard Tray or Duplex Unit89
When You Cannot Print Test Page95
Paper Feed Problems96
Print Quality Problems98
- Checking the Condition of the Machine98
- Checking the Printer Driver Settings98
Printer Problems100
- When You Cannot Print Properly100
- When You Cannot Print Clearly102
- When Paper Is Not Fed or Ejected Properly103
Common Problems104
7 Configuring Network Settings Using os105
Connecting the Machine to a Wired Network105
- Using a USB Cable105
- Using an Ethernet Cable106
Connecting the Machine to a Wireless Network108
- Installing the Printer Driver108
- Installing Smart Organizing Monitor108
- Using the WPS Button109
- Using a PIN Code110
- Manual Setup111
8 Appendix113
Transmission Using Ipsec113
- Encryption and Authentication by Ipsec113
- Security Association114
- Encryption Key Exchange Settings Configuration Flow115
- Specifying Encryption Key Exchange Settings115
- Specifying Ipsec Settings on the Computer116
Notes about the Toner119
Specifications of the Machine120
- General Function Specifications120
- Printer Function Specifications122
Consumables123
- Print Cartridge123
Information for this Machine124
- User Information on Electrical & Electronic Equipment (Mainly Europe and Asia)124
- Note for the Battery And/Or Accumulator Symbol (for EU Countries Only)125
- Environmental Advice for Users (Mainly Europe)125
- Notice to Wireless LAN Interface Users (Mainly Europe)126
- Notes to Users in the State of California (Notes to Users in USA)127
- Notes to Users in the United States of America127
- Notes to Canadian Users of Wireless Devices128
- ENERGY STAR Program129
- Saving Energy129
Copyright Information about Installed Applications131
- Apache License131
- Dnsmasq133
- GPL Version 2134
- Iperf142
- Libharu144
- Libsasl144
- Mdnsresponser146
- Opencv147
- Open SSL148
- WPA Supplicant151
Trademarks153

Ricoh SP 377DNwX - Paper Feed Problems

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