Problem Cause Solution
Misfeeds occur frequently. The paper is wrinkled or has
been folded/creased.
• Use recommended paper.
For details about
recommended paper, see
page 36 "Paper Size
Specifications" and
page 38 "Paper Type
Specifications".
• Use paper that has been
stored in the recommended
temperature and humidity
conditions. For details about
the proper way to store
paper, see page 40 "Paper
Precautions".
Misfeeds occur frequently. Paper edges are burred when
cut in the manufacturing
process.
• Remove the burrs, for
example, with a ruler.
• Load paper upside down.
• Use clean cut paper with no
burrs.
Misfeeds occur frequently. Printed paper is being used. Do not load sheets that have
already been copied or printed
by another printer.
Misfeeds occur frequently. Sheets are sticking together. Fan the sheets thoroughly before
loading them. Alternatively, feed
the sheets into the printer one at
a time.
Sheets are feeding in together,
resulting in jams.
Sheets are sticking together. Fan the sheets thoroughly before
loading them. Alternatively, feed
the sheets into the printer one at
a time.
Printed paper becomes
creased.
The paper is damp. Use paper that has been stored
in the recommended temperature
and humidity conditions. For
details about the proper way to
store paper, see page 40 "Paper
Precautions".
3. Troubleshooting
102
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