Alert Messages (Printed on Error Logs and Reports)
This section describes likely causes of and possible solutions for the error messages that are printed on
the error logs or reports.
Message Cause Solution
"Address book is in use." The printer currently cannot
perform authentication because
the Address Book is being used
by another function.
Wait a while, and then retry the
operation.
"Auto-user prog. failed." Automatic registration of
information for LDAP
Authentication or Windows
Authentication failed because the
Address Book is full.
For details about the automatic
registration of user information,
see "Auto Registration to the
Address Book", Security Guide.
"Cannot print." You have no privileges to print the
PDF file you want to print.
Contact the owner of the
document.
"Classification Code Error" The classification code is not
specified with the printer driver.
Select [Optional] for the
classification code. For details
about how to specify classification
code settings, see "Registering
Classification Codes", Operating
Instructions.
"Collate cancelled." Collate was canceled. Turn the printer off, and then turn it
on again. If the message appears
again, contact your service
representative.
"Collate: Page max." The amount of free memory is
insufficient to perform collating.
Reduce the number of pages to
be printed.
"Command Error." An RPCS command error
occurred.
Check that the communication
between a device and the printer
is working correctly.
"Compressed Data Error" The printer detected corrupt
compressed data.
Check that the program you used
to compress the data is
functioning correctly.
When Messages Are Displayed
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