Problem Solutions
The paper size appears on the
control panel and printing is not
performed with PDF Direct Print.
When PDF Direct Print is used, printout requires paper set within the
PDF file. When a message indicating a paper size appears, either
place the indicated size in the paper tray or perform Form Feed.
Also, if [Sub Paper Size] in the [System] menu is set to [Auto],
printing is performed assuming Letter size and A4 size to be the
same size. For example, when a PDF file set to A4 size paper is
printed using PDF Direct Print and Letter size paper is loaded in the
paper tray, or vice versa, the file will be printed out.
The color of the printout is
different from the color on the
computer's display.
• The colors created using color toner are different from the
ones displayed on the display.
• If you select [On] for [Economy Color:] on the [Print Quality]
menu in the printer driver's dialog box, the color gradation
may appear differently.
For details, see the printer driver's Help.
• Turn the printer off, and then turn it on again. If the colors are
different from what you expect, perform [Color Registration].
For details, see "Adjusting the Color Registration", Operating
Instructions.
The color of the printout is
different from the color
specified.
If a specific color is missing turn the printer off, wait a few moments,
and then turn it on again. If this does not resolve the problem,
contact your sales or service representative.
The color changes significantly
when adjusted with the printer
driver.
Do not make extreme settings for the color balance on the [Print
Quality] menu under the [Detailed Settings] tab in the printer
driver's dialog box.
Note that the sample image displayed in the printer driver is used
only to show what processing will be performed, so it may not
match the print results.
For details, see the printer driver's Help.
Color documents are printed in
black and white.
• Color printing is not enabled for the printer.
For details, see the printer driver's Help.
• Some applications print color files in black and white.
Solid areas, lines, or text are
shiny or glossy when created as
a mixture of cyan, magenta,
yellow.
• Select [K (Black)] for [Gray Reproduction:] in the printer
driver's dialog box.
For details, see the printer driver's Help.
3. Troubleshooting
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