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Riello Array AR 500 SE - User Manual

Riello Array AR 500 SE
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cod. 20183248 rev. 2
04/2021
9
WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
Do not store or use gasoline or other flammable
vapors and liquids or other combustible materials in
the vicinity of this or any other appliance. To do so
may result in an explosion or fire.
What to do if you smell gas:
- Do not try to light any appliance;
- Do not touch any electrical switch; do not use any
phone in your building;
- Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions;
- If you cannot reach your gas supplier, call the fire
department.
Installation and service must be performed by a
qualified installer, service agency or the gas supplier.
This manual should be maintained in legible
condition and kept adjacent to the boiler or in a safe
place for future reference.
Commercial Boilers
AHRI Standard BTS-2000
Array AR 399 SE - 500 SE
INSTALLATION, OPERATION AND SERVICE MANUAL

Table of Contents

Questions and Answers

  • M
    Melanie PhillipsSep 12, 2025
    Why does the Riello Array AR 500 SE become dirty very quickly?
    • T
      Tim GonzalesSep 12, 2025
      If your Riello Water Heater becomes dirty very quickly, it is likely due to combustion issues. Perform a combustion analysis.
  • A
    Amy PerezSep 14, 2025
    What causes irregular combustion in Riello Water Heater?
    • J
      Joshua GrimesSep 14, 2025
      Irregular combustion in your Riello Water Heater can stem from several causes: * Incorrect burner gas pressure. You should check the setting. * Incorrect orifice installed. You should check the diameter. * Dirty burner and heat exchanger. You should clean the burner and heat exchanger and perform a combustion analysis. * Obstructed heat exchanger passages. You should clean the burner and heat exchanger and perform a combustion analysis. * Faulty fan. You should check the operation of the fan and replace it if necessary.

Summary

General Information and Safety

General Safety Information

Provides essential safety guidelines for installation and operation.

Warnings and Precautions

Highlights critical warnings about potential hazards and misuse.

Product Description and Specifications

Installation Procedures

Commissioning and Startup

Boiler Startup Procedure

Step-by-step guide for initial boiler startup and protection measures.

Cascade Installation and Startup

Guidelines for installing and starting up multiple boilers in a cascade system.

Operation and Troubleshooting

Control Panel and Menu Navigation

Overview of the touchscreen controls and how to navigate the menu system.

Troubleshooting Common Faults

A comprehensive table of common faults and their remedies.

Appendices

Maintenance and Troubleshooting Resources

Includes maintenance schedules and detailed troubleshooting tables.

Riello Array AR 500 SE Specifications

General IconGeneral
BrandRiello
ModelArray AR 500 SE
CategoryWater Heater
LanguageEnglish

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