20
Trouble Shooting
1. Opener does not run. Digital Display indicator is not on.
• Check if all motor are properly connected and color coded. Make sure the AC input is connected.
• Check if the fuse in control board is bad.
2. Opener powers up but does not run.
• Arm cable loose or disconnected. Verify that all of the wires going to the arm are secure and that the connector
is properly mated to the header.
• Arm is incorrectly installed. Disconnect the motor housing from the arm and verify that the arm moves freely.
• Gate is excessively heavy or hinges are bad. Verify that the gate is within the ratings for this product. Disconnect
the arms and verify that both gates swing easily. Lubricate or replace hinges as necessary.
• Bad control board. Call technical support for help with replacement parts.
3. Gate stops immediately after it starts moving.
• Obstruction sensed. Check safety devices and gate for obstructions.
• Force set too low. Adjust FORCE setting until gate completes a full open/close cycle without stop. The force
setting may need to be adjusted in cold weather, as the gate will not move freely.
• Check if the MRT period is too short. Refer to page 21.
• Incorrect power.
4. Gate opens but does not close.
•Photocell (PBS) is set in Control Board but is not equipped (optional). Please cancel the PBS set. Refer to page
22.
• Obstruction blocking close photo eyes, Check eyes for alignment and verify all connections and operation for
safety devices.
5. Gate ignores the limit switches
• Check that the limit switch is not faulty
• Check that wires to the limit switch are not shorted.
• Ensure that the motor cable is away from sources of electrical interference, such as electric fences, power lines
etc.
6. Gate opens, closes or stops on its own
•Ensure that the key for manual release is in the lock position. Refer to page 24.
To Next Page