the dusting brush instead.
5. Q: The vacuum cleaner is not working. What should
I do?
A: Please check the screen to confirm the battery level of the vacuum cleaner. If there is
a low battery reminder or the screen does not turn on, you should charge it immediately
to avoid damage to the battery. If battery is sufficient, the screen may display other error
messages. If it is due to high temperature protection triggered by the fan or battery,
please place the vacuum cleaner in a cool place and wait for it to cool down before using
it again.
6. Q: Suction power is weak. What should I do?
A: Please check the following: 1) The dust bin may be full or the contents may exceed
the MAX line. Please empty the dust bin. 2) The pre-filter may be blocked. Please
remove and clean it. 3) The rear filter may be blocked. Please remove and clean it. 4)
The extension tube may be blocked. Please clean it. 5) The brush pipe may be blocked.
Please clean the pipe inside the brush head.
7. Q: The vacuum cleaner has become noisier. What
should I do?
A: Please remove and wash the dust bin and filter, and dry them thoroughly before using.
8. Q: The Soft Roller Brush/ Multi-Surface Brush has
become noisier. What should I do?
A: Please remove and clear entangled debris on both sides of the brush head, carefully
reinstall the roller, and try again.
9. Q: The vacuum cleaner is unable to charge. What
should I do?
A: Please check that the machine is in a location with the temperature in the range of 4-
40℃. If the temperature is too high or too low, the lithium battery will be protected and
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General
Weight and Dimensions
