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Roborock H7 - The charging stand cannot charge the machine. What should I do?; The screen doesnt turn on when the charger is connected. What should I do?

Roborock H7
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cannot be charged normally.
10. Q: The charging stand cannot charge the
machine. What should I do?
A: Please check if the charging stand socket is properly inserted, wipe the charging
contacts and electrode on the bottom of the stand, and remove dust from the charging
socket of the machine.
11. Q: The screen doesn't turn on when the charger
is connected. What should I do?
A: When the battery is very low, it is in a low current charging state at the beginning of
charging and the screen cannot be turned on. When the battery is charged to a certain
level, the screen can be turned on. If the screen does not turn on after 20 minutes, the
battery may be damaged.
When the vacuum cleaner will not be used for a long time, fully charge it and place it in a
cool and dry place. Charge it once every 3 months to avoid the battery level being too
low, which can affect battery life.

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