Roborock H7 - Frequently Asked Questions; Is it normal to find slight scratches after unpacking?; Is it normal to have several vertical;diagonal lines or cracks on the side of the transparent dust bin?

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Frequently Asked Questions

1. Q: Is it normal to find slight scratches after

unpacking?

A: The product may have slight scratches caused by bumping during transportation, but

we guarantee that every machine we deliver to our customers is brand new and unused.

2. Q: Is it normal to have several vertical/diagonal

lines or cracks on the side of the transparent dust

bin?

A: These are the molding lines of the dust bin and are not cracks. They are normal and

have no effect on the strength and sealing capacity of the machine.

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Table of Contents2
Frequently Asked Questions7
Q: Is It Normal to Find Slight Scratches after Unpacking7
Q: Is It Normal to Have Several Vertical/Diagonal Lines or Cracks on the Side of the Transparent Dust bin7
Q: Is It Normal for the Bristles on the Floor Brush Roller to be Slightly Deformed8
Q: Is It Normal for the Brush and Machine to be Different Colors8
Q: What Does "MAX" on the Transparent Dust bin Mean8
Q: What Does the Circular Gray Rubber on the Bottom of the Dust bin Do8
Q: What Does the Red Object Inside the Dust bin Do8
Q: What Does the Gray Filter on Top of the Red Secondary Separator Do, and Can It be Washed9
Q: What Is the Cover that Can be Twisted and Removed from the Top of the Vacuum Cleaner, and Can It be Washed9
Q: What Does the Sliding Button on the Bottom of the Vacuum Cleaner Do9
Q: Is It Normal to Have Scratches on the Body of the Machine and Brush Head after Use9
Q: What Is the Weight of the Vacuum Cleaner9
Vacuum Cleaner H710
Q: Is the Roborock Handheld Cordless Vacuum Cleaner H7 Loud When Used10
Q: What Are the Rotation Speeds of the Soft Roller Brush and Multi-Surface Brush of the Roborock Handheld Cordless Vacuum Cleaner H710
Cordless Vacuum Cleaner H711
Q: Does the Roborock Handheld Cordless Vacuum Cleaner H7 Have Motor Overload Protection Mechanisms11
Q: What Kind of Battery Does the Roborock Handheld Cordless Vacuum Cleaner H711
Q: What Does the Main Switch on the Side of the Vacuum Cleaner Do11
Q: Can the Roborock Handheld Cordless Vacuum Cleaner H7 Run Continuously? When Active, will the Machine Run Continuously Even after Releasing the Trigger12
Q: Why Can't the Vacuum Cleaner be Stopped12
Q: What Does the Change Mode Button on the Rear of the Machine Do12
Q: Which Mode Should I Choose When Vacuuming12
Q: How Do You Change the Screen Language13
Q: How Do You Turn off the Vacuum Cleaner14
Q: Does the Roborock Handheld Cordless Vacuum Cleaner H7 Support Battery Replacement to Increase Run Time14
Q: Why Does the Estimated Run Time Value on the Roborock Handheld Cordless Vacuum Cleaner H7 Flicker14
H7 Different from Actual Run Time15
Q: Why Does the Run Time of the Roborock Handheld Cordless Vacuum Cleaner H7 Not Meet the Standard Value When Fully Charged15
Q: the Vacuum Cleaner Displays a Certain Amount Remaining Battery During Use, so Why Does It Display Low Battery Once It Stops Running15
Q: Does the Roborock Handheld Cordless Vacuum Cleaner H7 Need to be Charged for 12 Hours after the First Three Uses17
Q: Why Does the Roborock Handheld Cordless Vacuum Cleaner H7 Take Longer to Charge in Summer17
Q: Does the Roborock Handheld Cordless Vacuum Cleaner H7 Have a Car Charger17
Q: Can I Store the Roborock Handheld Cordless Vacuum Cleaner H7 in a Car Trunk17
Q: How Do I Turn off the Screen When Charging17
Q: How Do I Turn on the Screen When Charging18
Q: Does Continually Connecting the Machine to the Charger or Charging Stand Damage the Battery18
Q: Why Is the Battery Not Full Even after Charging for a Long Time18
Q: How Should I Store the Vacuum Cleaner if I Do Not Plan to Use It for a Long Time18
Q: Can I Vacuum Items such as Liquids, Coke, Peanut Butter, or Porridge18
Q: What Should I Do if I Accidentally Vacuum Water or Liquid19
Q: the Vacuum Cleaner Is Sucking in and Expelling Air and Twitching. What Is Happening19
Q: Can the Floor Brush Head be Used on Short Pile Carpets19
Q: Why Are There Two Rows of Holes on the Sides of the Crevice Tool19
Q: What Can I Clean with the Dusting Brush20
Q: What Can I Clean with the Soft Roller Brush20
Q: What Can I Clean with the Floor Brush20
Q: What Can I Clean with the Multi-Surface Brush20
Q: What Is the Use of the Soft Tube20
Q: Why Does the Multi-Surface Brush Stop Rotating Automatically21
Q: Is It Normal for the Multi-Surface Brush to be Noisy When in Use21
Surface Brush21
Q: Why Isn't Carpet Pressurization Activated on Carpets21
Q: Why Is Carpet Pressurization Activated on Hard Floors22
Q: Why Can't Debris in Corners be Cleared When Using the Multi-Surface Brush to Vacuum Debris such as Garbage and Seed Shells22
Q: When Using the Soft Roller Brush to Vacuum Quilts to Remove Mites, the Sheets Are Sucked in and Difficult to Move. What Should I Do22
Q: Is It Normal for Bristles of the Dusting Brush to Deform22
Q: What Does the Long Strip at the Bottom of the Soft Roller Brush Do23
Q: How Can I Turn the Brush Head When Using Multi-Surface Brush23
Q: What Does the Black Rubber at the Entrance of the Suction Port Do24
Q: What Do the Two Small Circular Holes at the Inlet of the Vacuum Cleaner Do24
Q: Why Is It Difficult to Open and Close the Dust bin24
Q: the Air from the Air Outlet Sometimes Blows in My Direction. Is the Air Clean24
Q: Why Is It Difficult to Remove the Vacuum Cleaner from the Charging Dock24
Q: How to Use the Magnetic Charging Station25
Q:how to Use the Child Lock25
Troubleshooting Related25
Q: the Vacuum Cleaner Shuts down after Sucking in and Expelling Air a few Times. What Should I Do25
Q: the Soft Roller Brush/ Multi-Surface Brush Does Not Work. What Should I Do25
Q: It Is Difficult to Push the Soft Roller Brush. What Should I Do26
Q: the Vacuum Cleaner Is Not Working. What Should I Do27
Q: Suction Power Is Weak. What Should I Do27
Q: the Vacuum Cleaner Has Become Noisier. What Should I Do27
Q: the Soft Roller Brush/ Multi-Surface Brush Has Become Noisier. What Should I Do27
Q: the Vacuum Cleaner Is Unable to Charge. What Should I Do27
Q: the Charging Stand Cannot Charge the Machine. What Should I Do28
Q: the Screen Doesn't Turn on When the Charger Is Connected. What Should I Do28
Routine Maintenance Related29
Q: How Often Does the Roborock Handheld Cordless Vacuum Cleaner H7 Have to be Maintained29
Q: Can I Use Detergent or Disinfectant During Routine Maintenance and Cleaning29
Q: Can I Use a Dishwasher to Clean the Dust Bin, Brush Heads, Rollers, and Filters29
Q: How Do I Clean the Soft Roller Brush When It Is Tangled with Hair29
Q: How Do I Clean the Dust bin When It Is Tangled with Hair29
Q: Can I Wash the Crevice Tool, Dusting Brush, Multi-Surface Brush, and Soft Roller Brush Directly with Water30
Q: Which Parts of the Cordless Stick Vacuum Can be Washed and Which Parts Cannot be Washed30
Q: How Do I Clean Dust on the Body and in Gaps of the Cordless Stick Vacuum? Does It Come with a Beak-Like Cleaning Tool30
Q: the Multi-Surface Brush Stops Rotating When the Vacuum Cleaner Is Stopped and then Restarted, but Nothing Is Entangled in It. What Should I Do30
Q: the Vacuum Cleaner Vibrates Slightly When First Switched On, but It Doesn't Start Properly. after Several Attempts, a Blockage Error Is Displayed. What Should I Do31
Q: the Screen Displays an Unfamiliar Interface Which Cannot be Exited Even by Pressing the Trigger. What Should I Do31

Roborock H7 - Frequently Asked Questions; Is it normal to find slight scratches after unpacking?; Is it normal to have several vertical;diagonal lines or cracks on the side of the transparent dust bin?

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