Publication 1763-IN001C-EN-P - June 2015
Supersedes Publication 1763-IN001B-EN-P - September 2007 Copyright © 2015 Rockwell Automation, Inc. All rights reserved.
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its
products. At http://support.rockwellautomation.com
, you can find technical manuals, a
knowledge base of FAQs, technical and application notes, sample code and links to software
service packs, and a MySupport feature that you can customize to make the best use of these
tools.
For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect support programs. For more information, contact
your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com
.
Installation Assistance
If you experience a problem with a hardware module within the first 24 hours of installation,
please review the information that's contained in this manual. You can also contact a special
Customer Support number for initial help in getting your module up and running:
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when
shipped from the manufacturing facility. However, if your product is not functioning and
needs to be returned, follow these procedures.
Allen-Bradley, Rockwell Automation, MicroLogix and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States 1.440.646.3434
Monday – Friday, 8am – 5pm EST
Outside United
States
Please contact your local Rockwell Automation representative for any
technical support issues.
United States Contact your distributor. You must provide a Customer Support case number
(see phone number above to obtain one) to your distributor in order to
complete the return process.
Outside United
States
Please contact your local Rockwell Automation representative for return
procedure.
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