Maintenance/User Serviceable Parts
Routine maintenance to this openGear product is not required. This product contains no user
serviceable parts. If the module does not appear to be working properly, please contact Technical
Support using the numbers listed under the “Contact Us” section of this manual. All openGear
products are covered by a generous 5-year warranty and will be repaired without charge for
materials or labor within this period. See the “Warranty and Repair Policy” section in this manual
for details.
Environmental Information
The equipment may contain hazardous substances that could impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need
for the extraction of natural resources, Ross Video encourages you to use the appropriate take-back
systems. These systems will reuse or recycle most of the materials from your end-of-life equipment
in an environmentally friendly and health conscious manner.
The crossed-out wheeled bin symbol invites you to use these systems.
If you need more information on the collection, reuse, and recycling systems, please contact your
local or regional waste administration. You can also contact Ross Video for more information on the
environmental performances of our products.
Security and Privacy
If you would like more information on how Ross Video security and privacy practices have been
applied to the SFC-6901, what you should know about maintaining security of this product, and how
we can partner with you to ensure security throughout this product's life-cycle, contact
techsupport@rossvideo.com.
Ross Video has implemented reasonable administrative, technical, and physical safeguards to help
protect against security incidents and privacy breaches involving a Ross Video product provided
those products are used in accordance with Ross Video instructions for use. However, as systems
and threats evolve, no system can be protected against all vulnerabilities and we consider our
customers the most important partner in maintaining security and privacy safeguards. If you have
any concerns, we ask that you bring them to our attention, and we will investigate. Where
appropriate, we will address the issue with product changes, technical bulletins and/or responsible
disclosures to customers and regulators. Ross Video continuously strives to improve security and
privacy throughout the product life-cycle using practices such as:
• Privacy and Security by Design
• Product and Supplier Risk Assessment
• Vulnerability and Patch Management
• Secure Coding Practices and Analysis
• Vulnerability Scanning
• Access Controls appropriate to Customer Data
• Incident Response
• Clear paths for two-way communication between customers and Ross Video
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