Chapter 6. Service and Support
15
Chapter 6. Service and Support
For news about the latest updates, new product information, and new accessories,
please visit our web site at:
www.rticorp.com
CONTACTING RTI
For general info, you can contact RTI at:
Tel. (952) 253-3100
Fax (952) 253-3131
info@rticorp.com
RTI TECHNICAL SUPPORT
At RTI, customer service and satisfaction is an utmost priority. If you are
encountering any problems or have a question about your RTI product, please
contact RTI Technical Support for assistance.
RTI provides technical support by telephone, fax or e-mail. For the highest quality
service, please have the following information ready, or provide it in your fax or
e-mail.
♦ Your Name
♦ Company Name
♦ Telephone Number
♦ E-mail Address
♦ Product model and serial number (if applicable)
If you are having a problem with hardware, please note the equipment in your
system, a description of the problem, and any troubleshooting you have already
tried.
If you are having a problem with software, please note what version you have
installed, the operating system on your PC, a description of the problem, and any
troubleshooting you have already tried.
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